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April 2023 by Korey Jimenez
Jasmine and Stephanie are excellent employees to deal with, knowledgeable about their jobs, and very professional. Highly recommend.
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March 2023 by Israel Guerrero
Pulled up to the bank to break1- $100 dollar bill for our business, and the bank refused to do business with us. They said they could not break it, the bank is only for members. Non members I recommend other banks.
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February 2023 by Kristy Biles
I received excellent customer service today by the bank manager!
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July 2022 by Prestige D'zel
Awesome banks in hobbs. Great customer service. Great people in general.
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April 2022 by Isabella Pamela Cobos
their drove thru is really super slow! their wait te average is 20 minutes or more be prepared.
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October 2021 by Shawna M
I when in to have them help me unlock my banking app. She had no idea what the problem was had me leave and said she would call with a solution in 1hr it’s been 4 days. Can’t long in to my online account the app still don’t work.
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September 2021 by Nolan Kuykendall
This branch is wonderful. All of the tellers are very respectful and nice, especially Jacqueline Chapa. All of my transactions have been very professional and quick. Would love to make another transaction ??.
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April 2021 by Karla Manzano
Great customer service
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March 2021 by Tiffany Lukens
What I love about Pioneer is the customer service. It may be minor but every time I go, Kylie always remembers my dogs and continues the conversation how it was ended prior. It makes you feel appreciated.
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November 2020 by Brandi Stevens
I really enjoy Kylie there, I always go through the drive thru because I know she will be there, very friendly customer service. I would recommend this bank!
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October 2020 by Darlene Pipes
Yes I absolutely would recommend Pioneer Bank!
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June 2020 by Tanya Duenez
Let me just Start by saying this is by far one of the best banks i have EVER banked with. Not only was their customer service amazing but the tellers as well. MAYRA was very helpful and patient with me. I didn't know very much about online/mobile banking until i came across Mayra. She made me an account and also answered all my questions. She is also bilingual which is very helpful when i wasn't able to help out my parents. So thankful for workers like MAYRA.
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June 2020 by Nora Duenez
I love this place, it’s always soo clean and the customer service is great. Thanks Mayra for being so knowledgeable and always answering all my questions with a great smile and polite attitude.
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June 2020 by esteban ontiveros
The tellers are awesome there very nice and everyone in there....?
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May 2020 by Sandra Claunch
Stephanie and Renee did an awesome job opening 4 accounts for me. Was very patient and answered all my questions
