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November 2023 by Jose Pina
Exceptional service! Staff is always helpful and friendly.
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November 2023 by Angelica Munoz
I went in to make a bill payment. The staff there are so courteous and helpful. They answered all the questions that I have!
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November 2023 by Ryan Elliott
Horrible service coverage in New Mexico especially in the oil patch. Assurant does not have any repair facilities within 150 miles so when you do need to use your insurance to fix your phone you can’t. Then when you try to resolve a mistake they make you spend hours on the phone with someone you can barely understand. And the local stores are just as terrible.
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November 2023 by April Terrell
Customer service is excellent they're knowledgeable about their products and services. Also very friendly.
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August 2023 by D “Radio Op.”
Stopped by to get new service and a new phone. The staff were friendly and professional. The woman who assisted me was kind and helpful. The entire experience was pain-free. I am glad that I'm with T-mobile now. Thanks
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July 2023 by Derrick
Stopped by to get new service and a new phone. The staff were friendly and professional. The woman who assisted me was kind and helpful. The entire experience was pain-free. I am glad that I'm with T-mobile now. Thanks
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July 2023 by Derek
Stopped by to get new service and a new phone. The staff were friendly and professional. The woman who assisted me was kind and helpful. The entire experience was pain-free. I am glad that I'm with T-mobile now. Thanks
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April 2023 by Jay H.
If I could give zero stars I absolutely would! The employees are great but the Manager Carlos was very rude and offered no help even when asked by his employee. Carlos was very unprofessional and smelt awfully like marijuana when coming out of his office. The store was busy and he kept himself in the back not wanting to do any work. How can you have a manager that can't even help the store take care of his customers.
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November 2022 by James White
The staff was great the manager carlos not so much. Just call t mobile they are a lot more helpful than this store manager is.
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October 2022 by Lisa Edward
Monalisa was fantastic to work with. My husband and I switched from another carrier and we couldn’t be more happier. Monalisa understood our needs and offered the perfect solutions for us! I would recommend this T-Mobile to my family and friends.
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October 2022 by Ray G
Was switching from Verizon at first I was a little hesitant but was taken well care of and the transfer was painless, Mona did a really good job reassuring me that T-Mobile was the best option in town and unlike Verizon ITS ACTUAL 5G. Best carrier in town by far really recommend it to anyone debating the carrier switch.
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September 2022 by Lillian “Lilly” Alvarez
Went to get my new device today. I was helped by a young man Diego. He was friendly, knowledgeable and quick to help. I ended up walking out with my new phone, a new case, and watch.He helped me transfer all my photos over, I'm not too tech savy. I didn't want to lose any photos of my family. He made sure I was happy with my new device and my phone had downloaded everything I wanted from my old one.Thank you, like always TMobile always has great customer service and knowledgeable employees. I'm a very satisfied customer.
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September 2022 by Rommie Love
Monalisa is my go-to person anytime I need to stop in. She always resolves any issues I may have within minutes.
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August 2022 by Lillian Alvarez-Guillen
Went to get my new device today. I was helped by a young man Diego. He was friendly, knowledgeable and quick to help. I ended up walking out with my new phone, a new case, and watch.He helped me transfer all my photos over, I'm not too tech savy. I didn't want to lose any photos of my family. He made sure I was happy with my new device and my phone had downloaded everything I wanted from my old one.Thank you, like always TMobile always has great customer service and knowledgeable employees. I'm a very satisfied customer.
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July 2022 by Loop Pena
Mona and Liz were the best and most grateful people ever!!! Best customer service and great customer appreciation couldn't be more thankful!!!!
