-
February 2024 by Juan Campos
Stephanie is a great tech rep very helpful I appreciate her and team Verizon also the store manager he very great thank y'all I love y'all hard work
-
January 2024 by Marcus Benavidez
Best Verizon in Hobbs, ask for Laurie Badillo when you go!
-
January 2024 by Donald Higgins
Staff was great!! Very helpful and we received a great deal on our phones!!
-
November 2023 by m g man
Young black guy, an employee. Told the customer he was with that he wasn’t going to help me, had been waiting for over an hour. Had a bad attitude. Couldn’t wait to leave work and leave all the customers behind. Been coming to this location for years and now this guy ruined it.
-
October 2023 by Aries
Very good service
-
August 2023 by Jerod Stevenson
Great staff who have a desire to help! Will and Stephanie are both top notch!
-
April 2023 by Yayo Soldador
Chuck is the person to go to...dude is quick and knows what he is doing
-
March 2023 by Lisa Deverick
I just recently moved to Hobbs New Mexico on the trip here. My iPhone broke. I went into the Verizon store to see if they could help me fix it instead, Brianna Marquez was the associate that helped me that day. She is so nice and very knowledgeable. She help me pick out my iPhone the case screen cover on it for me. She had the best personality and the best help that I’ve gotten in a long time anything go see her she also called me a few day after I was in to make sure I was happy with my phone I’m very happy with it she has the best customer service that I’ve had. I hope they hang onto her.
-
March 2023 by Eric Parker
I was very disappointed..... Apon entry I was asked why I was there and could they help... Great.. when I told the young lady what I need she then put me in line.. also great .. it goes band when it's actually my turn.. I then asked again how can they help me. I repeated what I said earlier... I was then told they can't do that at this store... After waiting for nearly 45 minutes to be told they can't help when the person whom originally asked should have known they couldn't help .. I then directed to go to best buy for help... So you mean to tell me I buy from you a phone store and I have to go somewhere else to get help .. not acceptable... I ended up going to a different Verizon store and they gave me a number to call for help.
-
January 2023 by Michael Baeza
Love the store...clean... friendly and on point ... ran in to grab a sim card and customer service representative made everything quick and easy ... plus very very informative ... all around great experience...
-
December 2022 by Joshua
Very helpful staff. They fixed my phone within minutes. Thank you.
-
October 2022 by Jose Sanchez
Customer service was great I was really taken care off. Until my first bill came in and it did not reflect what I was told I was going be paying a month. I was never asked if I wanted the protection plan for an additional $17 charge a month. The plan was suppose to be $80 a month customer service told me its actually $90 a month. I was told I was going to be paying around $88 a month and my bill is for $181.00. Customer service only had apologies for me and $15 credit. I am very unhappy with Verizon as a company and for some of their representatives. I wanted to cancel my service since I've only had it for 2 weeks and if I do cancel I will not only lose my trade in phone but also get charged $50 for restock fees! What a Joke.Sincerely,Very Unhappy Customer
-
July 2022 by Gabrielle Cantu
This Verizon team on the Lovington Hwy, has been absolutely helpful and amazing after a situation at Russell Cellulars on Turner Street made a BIG mistake with a payment of mine.They resolved a problem they didn’t even make and gave me the best costumer service anybody could ask for.
-
July 2022 by Danna M.
I called to see if they had a particular phone and they did. I went in a little later that morning and he had the phone out and ready to set it up. It took very little time to get the transaction done and I get an amazing deal. Thanks Ramiro Flores for helping me
-
April 2022 by Raquel Sandoval
Stephanie Sandoval was so knowledgeable and incredibly patient with me! She made sure I fully understood everything and answered every question I had! She is definitely the best!!! I will continue to use her in the future!!