Kinetic by Windstream has received positive reviews for its fast internet and friendly, professional staff. Customers appreciate the quick installation process and knowledgeable technicians who are patient and helpful with questions. The service team is praised for excellent customer care, promptly addressing issues and ensuring customer concerns are resolved efficiently. The company has introduced a Community Connection Center in Hobbs to provide local support, including troubleshooting, billing assistance, and new local appointments with dedicated personnel and phone numbers. Overall, customers highlight the company's commitment to good service, quick problem resolution, and a local touch that makes them feel valued.
Javier did an amazing job, he addressed my concerns and took my recommendations in his planning of installation.
June 2024
I've been pleased with my internet provided by Windstream. I had a few problems recently, but Larry the tech came out and did a fantastic job and I'm back up at more than the speed I should have.
June 2024
The personnel who helped to set up the service and the installation of the equipment provided excellent service. I would recommend this company to anyone looking for internet.
