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February 2024 by Melinda Gonzales
Dean and Kaitlin from Aamco were very friendly and knowledgable and explained to me in detail what was going on with my car and what was recommended to fix it. The work they did was excellent and got it fixed in no time. Highly recommend Aamco on Pichaco!
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February 2024 by Brian Curry
I highly recommend AAMCO's services. The staff is knowlegeable and courteous. They will take all the time you need to explain what repairs are being suggested and offer quality work at a fair price.
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February 2024 by Patrice Wright
This company does great work. Anything to do with my truck I take it to them. They are fair and honest and will always do the work on my truck. I always refer them to my friends.
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January 2024 by Jack Hokkanen
Great friendly service! Everything was perfect! Thanks Kaitlin and Dean!
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January 2024 by Randi G
I have had several people refer me to Aamco. The first time I went there it was because I had the serpentine belt replaced at Nissan & when I picked up my car it smelled extremely strong like burning brakes. They said it was my clutch going out & wanted like $3200 to put in a new clutch. I went to Aamco, (great reviews on line & from a friend) . They checked my car & altho they couldn't find the reason for the burning smell, they assured me my clutch was fine. A few days later I learned the burning smell was because the car had been driven with the emergency brake on.??!! .I love the family owned business, it's always better. I could tell talking to the mechanic at Aamco when my car smelled so bad that he knew what he was doing. He reminded me of my brother the way he talked & explained things.I've been in the office a couple times & ran into friends from Silver City. Both had very positive things to say about Aamco & commented that Aamco is the only place that services their vehicles.Today they serviced my car, did an inspection, rotated my tires & one other service I needed.Enjoyed the people & especially when Pat is there. I was discouraged the first time I went in & she sang a song for me. Turns out I knew the song& we sang it together. What a blessing!!Aamco will be taking car if my vehicle from now on.
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January 2024 by Dan Whiting
I noticed a burning smell coming from the ac/heater of my car so I called autoshops around town and AAMCO was able to take it the next morning. They examined the car free of charge and told me it was a coolant leak. They quoted me a fair price to to do a flush and fix the coolant system before doing any work on the car. They kept me up to date on the progress and had it back in my hands in 2 days. They have also done transmission work on my wife's car in the past. Other shops had quoted us for $8,000. AAMCO was able to get it done for $800. Overall, I'm very satisfied with the work they have done and the friendly customer service. I'll be calling them first for any future car troubles.
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January 2024 by Mayes Richard
Great Customer Service!
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January 2024 by Armando Rodriguez
The staff at AAMCO Transmissions are the most professional, honest, and polite individuals that I have encountered in auto repair. I am thankful for their great service. They obviously take pride and enjoy their job. I strongly recommend AAMCO Transmissions of Las Cruces for your car repair needs!
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January 2024 by Geary Robinson
This is a place from the first day have tried to line their pockets with upsales or finding something that has NO confection to the transmission or the problem. I have had to return to get warranty work done on the three year warrantied transmission after 1200 miles and three months since the work was done. This is on a 1996 Suburban. They said they would not warranty the transmission until they 5 codes where fixed. 2 of the codes where all CO 2 sensors codes . 2 where a lean mixture code and the one that was directly saying it was a P0753 - Shift Solenoid 'A' Electrical. Aamco compliant rep when I finally was abler to talk to them said until the problems where fixed so Los Crues code confirm the codes where repaired and only codes directly related to them. Just to troubleshoot it was $350 plus repair labor and parts.Symptoms and Diagnostic Trouble Codes3rd & OD won't shift. Working fine when transmission warms up. We put in reman 6/24/23 I154506(1) Exterior / Interior(2) Fluids(3) Underhood(5) Transmission,Diff, Transfer Case(6) Electrical and BatteryP0137 - O2 Sensor Circuit Low Voltage Bank 1 Sensor 2P0140 - O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2P0171 - System Too Lean Bank 1P0174 - System Too Lean Bank 2P0753 - Shift Solenoid 'A' Electrical
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January 2024 by Lilith Aensland
AAMCO was able to tow my van from a weird space, very nicely, very conveniently they handled basically everything over the phone, the work was done quickly in I believe 3 days, which required ordering a new one so totally understandable, the entire check out process went really smoothly, and everyone was very friendly. 10/10
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January 2024 by Paco Luna
Professional service from all employees. Services are top notch, responsible price and they warranty the work they do.
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January 2024 by Clinton Jeffery
Great, professional, friendly service.
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January 2024 by Martha Moreno
Service at this Aamco facility in Las Cruces was amazing. They were courteous, extremely attentive to the customers needs. I was even given a ride back to Deming when the owner realized there were no buses running on the day I brought in my car, a 70 mile round trip journey.The car is running well. I will recommend this Aamco shop to all my friends. Thank you for the excellent work.
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December 2023 by Sebastian Rodriguez
Use to feel confident in bringing in a vehicle to the shop and knowing I’d be taken care of. Usually entails small fixes like oil change, diagnostics. My last visit was my first big fix on my truck. “big” meaning an alternator and electrical issues. I didn’t expect for them to perform a miracle, but i did expect $1200 worth of work.After MULTIPLE IGNORED CALLS.Finally after pointless conversations with the receptionist, i asked to speak to a tech that would be able to tell me what’s going on, (No one at the front desk knows the status of any work being done, they will literally tell you whatever they want)Only to be greeted by the “tech” with “yeah what is it?, she handed me the phone and said you wanted to speak to me?” i said yes? i’ve been calling for an u date or any news about my truck. He had no idea what was going on, the status of my truck, andFinally after picking up my truck, it didn’t run, and they made me tow it home. Saying my battery, was faulty, and a carry on of unconfident knowledge of what they “think” is happening. Leaving me with even more questions?Now i’m dealing with a faulty alternator and battery, but still do not know why? they were so sure and happy to take my money, but once i talked about warranty or guaranteed work, they WERE NOT HAPPY TO SEE ME. You can definitely feel they just wanted my money, and for me to get out of their hair.NO CALL BACKS & NO UPDATES the lack of communication between the ladies up front and the “tech’s” in the back is awfulFront receptionist is way too important to acknowledge/greet you.But Man, were they happy to take my money!After taking in my vehicle I was completely ignored by AAMCO, and was never given an update of any kind. After calling multiple times the scripted “i’m so sorry about that, we’ll give you a call by the end of today” NEVER HAPPENED.I’ve brought in multiple vehicles to the shop and have always loved their hospitality and customer care. But my last visit was completely the opposite, couldn’t understand why I even chose that shop in the first place. But after going through reviews, i can definitely agree with some of those 1 star ratings.If you enjoy begging a shop to attend to you as a customer, and love being ignored and avoided. By all means AAMCO just might be the shop for you.My truck is now in another shop, with techs that i feel are ready to work, and are willing to be blunt and honest if it’s something that may be tedious work. But regardless I respect the transparency THEY bring. unlike AAMCO.
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October 2023 by James West (Jesse)
Can’t recommend them enough. Very professional and courteous, they gave me a ride home AND picked me up, and had the service on my truck done before I had to leave for work. Price was fair, they were very transparent about the service being done, and the technician had a really friendly disposition.
