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October 2023 by BRIAN CATHERSON
Easy in and out. There was a bit wait for my Covid shot.
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June 2023 by Dorothy Totten
Don't know where the problem is, but I can't seem to get prescriptions renewed. They are supposed to call my doctors (2) to get authorization for refills when I call for refills. Doctors don't get requests. We called one of our doctors to send in request. We got notification from Dr that it was sent. Pharmacy says its still waiting for authorization.
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May 2023 by Yasmin Gonzalez
Great costumer service always get my meds on time gus is the best
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April 2023 by Natalie M
I was looking for an item in the pharmacy area and I was going through each isle a couple of times. Instead of being helped the pharmacist along with all of her techs just stared at my daughter and I and whispered. I don’t know is they assumed we were trying to steal but it would have been nice to be able to ask an approachable pharmacy employee for help. Part of customer service is being friendly, asking customers if they need help and providing a warm smile when someone looks at you. Very displeased.
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April 2023 by Mel S
Seems to NEVER answer the phone. Yet when you go in there are always 4+ pharmacists. All just ignoring the ringing usually. Terrible.
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March 2023 by Missy Herrera
I cannot express how much appreciation I have for the staff at this location. We have shopped here for years and years and a large part of the employees are still here. That says a lot. The kindness, care, and consideration that all staff, including new staff have for their customers is just heartwarming! The entire trip my husband and I juggled our two girls and staff made it so easy to shop. They do not judge but support and I can't thank you all enough! You do not see that kind of customer service very often.❣️❣️❣️❣️❣️
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December 2022 by B Rad
Had a 12:30 scheduled flu vaccine. Waited 40 minutes. When I expressed frustration the pharmacist Valerie laughed rather than explaining that they were short staffed and apologizing for the wait.
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December 2022 by Southwest Fishlife
I deal with all the pharmacies in Las Cruces as it is part of my job to pick up medications for clients. This is the worst pharmacy in town as far as customer service. Respect goes a long ways with me, and this pharmacy has no knowledge of the concept.
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October 2022 by Robert
They have become just as bad as a quagmire as the one on El paseo. The cosmetically altered manager didn't seem to get a rats ... about my prescriptions. 5 phone calls, 1 to the manager, still had it wrong. so three trips finally the prescriptions there. And what's really irritating is they seem to love ignoring you when they know you're sitting there frustrated
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October 2022 by Caroline Ogle
The employees are always super helpful and really nice! I love using them for my pharmacy.
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October 2022 by Sylvia Perez
Love the employees very helpful .We go to the Albertsons on Lohman, Las Cruces,New Mexico
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October 2022 by Jessica E.
If you are going through the self check out just be aware that the associates get frustrated when the machine calls for assistance.
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September 2022 by Everette Smith
Knowledgeable Helpful and Friendly
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April 2022 by Gus Enger
I'll be changing pharmacies because I've been standing in line for over half an hour listening to the pharmacist small talk with a customer about friends and family. The line is six people deep. I wouldn't mind if it were even remotely relevant to pharmaceuticals.
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March 2022 by Joseph C.
The technicians at this pharmacy are super friendly, knowledgeable, experienced , and Professional. I enjoy coming to this pharmacy again and again just to see their beautiful smiles and their playful sarcasm. Best pharmacy in Las Cruces by far..!