-
July 2023 by MR R
Always very professional. Almost always has medications in stocks.
-
April 2022 by Jan C.
Went to this Albertsons to purchase a few items. Pulling into their parking lot, I noticed they turned all their handicap spots were turned into pick up spots. I found only two semi close to the store, both taken. I was dropped at the door while my husband parked. Upon going into the store, we realize they had no handicap carts. NONE, ZERO. Needless to say I left that store and went to one that is handicap friendly. And this was my favorite Albertsons
-
March 2022 by Kearstin W.
I am an autistic individual who was bothered by a staff member here. I usually bring my service dog in, but we are on a trip and I want to see if I could manage a social situation on my own. Whoever was working at self check out March 22 around 5-6, black hair in a pony tail and square glasses-- clearly had an issue with something. She had approached me and my partner once asking if we needed bags, which wasn't the issue. We asked for two, she brought them, and then went on her way-- AS ALL GROCERY STORES NORMALLY DO AT SELF CHECK OUT. I scanned all my items, bagged them up, and had my card in hand. The same woman approached us again asking if she could take our basket. I simply replied "No thank you. We will deliver it back to the door when we leave so that the paper bag doesn't tear apart" considering it was flimsy and we also had jugs of water to carry. Our plan was not to take the basket out of the store, yet she bluntly made a comment to my partner saying "well you can't steal this" even though he was simply holding it up straight so the bag that was in it (that was also holding soup) would not spill over. I told her again that we had no issue setting it down on our own, on the way out. I had to say it three times before turning around and asking if there was another issue. I was unsure on if she was trying to imply we were going to steal the basket. I turn back around to put my card into the machine and she immediately stands behind me. There was no arm space, there was no "personal room", and we are still in a PANDEMIC. I asked if she needed something again because she was now completely invading my space and my partners. I have a service dog that is specifically trained for situations like this, so people can register that I need my own space. It's also incredibly rude to just do that...and weird. Mind you, we don't even live in Las Cruces. We were stopped here for a vacation and this was our first interaction. My issues were only the fact that when I did ask her to move back, she kept telling me no and acting as if something suspicious was up. Please control your employees, and maybe go over the guidelines of SOCIAL DISTANCING again with this specific woman. "Have a good day maam" was not the correct response in me saying "you need to back up". If you are in someone's personal space, you are in the wrong. There was no signs of theft, no signs that we were even trying to steal...I don't know what the issue was but maybe an Albertsons job is not for you.
-
February 2022 by Carolyn Cole
Besides being incompetent and unprofessional, the Pharmacist (the OWNER) and his older woman staff member that is there most of the time have ZERO interest in customer service. They are unhelpful, inconsiderate of a customer's time, incompetent regarding their dispensing systems, and they are downright rude every time I come in to get my prescriptions. I suggested that a friend of mine go there to get a COVID vaccine last year, and she commented the very same -- "They were SO rude!". When I told the owner of my experience with his business, he told me that I had other choices in pharmacies in town. I put up with it for another year -- Today, I AM DONE. Walgreens and it's professional staff across the street is my dispensing pharmacy now -- THANK YOU FOR YOUR SUGGESTION to move on, I am much happier.
-
November 2021 by Jesus Barba
Tech was rude on the phone
-
May 2021 by Laura H.
This place was SOO overpriced!!! It's equivalent to Whole Foods if not more for some things. Also wasn't much of a produce section. I'd skip this place and go elsewhere in the future!
-
November 2020 by Michelle Vega
Absolutely a HUGE selection
-
August 2020 by Tom L.
I love this store, don't get me wrong! Lived here my whole life. Enjoyed the hometown feel of them sacking groceries for you, taking them to your car, the help you get there is great. Now for the first time, they are breaking tradition and going self check out! People there are worried about their jobs! Let's help them KEEP their jobs by not using those things! Let tradition go on! Screw self check out! Don't let Corp. Line their pocket books! This is COVID19 NOT TIME TO MAKE MONEY OF MISERY!!
-
June 2020 by Matin M.
I feel bad that the poorer neighborhood has to have such a less competent staff. The pharmacy here was not able to get the difference between extended release vs the normal version of a medication. On two separate days (for the same prescription) they had me wait over 40 minutes just to finally tell me that they messed up and did not have the sufficient quantity of pills to fill the prescription. I mean they have one job, to count pills and order the pills, and yet they wasted over an hour of my time over two days just to tell me they will have to end up waiting another 3 days for me to be able to receive it. Incompetent. Luckily the computer systems check for the drug interactions already otherwise your life would be at risk probably. As a medical professional, I can assure you that the quality of service is sub par and you are better off visiting the other Albertsons (the one in the better neighborhood). Needless to say, I am very frustrated at them. New Mexico deserves better. El Paseo road deserves better.
-
May 2020 by Howard Cossaboon
I will never enter Albertson's again. I go for a gallon of milk in the morning and noone can enter unless you have a mask. I refuse to wear one as I live my life using common sense.
-
May 2020 by Jose Ramos
Doesn’t matter if you call them 3 days ahead, they are never ready
-
April 2020 by Ben A.
You ever drive 13 hours, check into your hotel room, and realize you don't have any Bud Light? Well, that happened to me a few months ago in Las Cruces... a town I'd never visited before. I kissed my bride and asked her to bid me good luck, as I went down to the Jeep in the hotel parking lot, fired it up, and started driving... looking for a supermarket or a liquor store. Really, I knew I would need the former. Because invariably, when we're hotel livin'-- even if only for one night and an early morning the next day-- everyone starts thinking of stuff they need once one of us heads out for supplies. Sure enough, the texts started flying: Get ice cream! Get chips and salsa! Get quesadilla-makings! Get fat-free fig newtons! Yeah, it turns into a shopping list. ... which is also why I don't just put "supermarket" into Yelp and drive there... because by the time I start getting the texts, if I got there too quickly, I'm already heading back to the hotel, and then I have to turn around, and I'm all antsy and ticked (both bugs... weird, right?) Instead, I enjoy that little time to myself in the car driving around a town I don't know, -- no idea if I'm heading towards the main drag with all the stores, or a bad part of town, or a neighborhood, or into a top secret military installation or whatever. Fun. Well, no Army base this time... just found this Albertsons, and pulled into the parking lot. I did drive through a neighborhood to get here though, so that was cool. Inside, it was a lot like the Albertsons seven blocks from my house; except this one was pretty much devoid of people, the parking lot was dark and small-town eerie, and things were cheaper than SoCal. The gal who rang me up didn't say much to me or really look up and acknowledge me despite my Chatty Cathy doll impersonation, so that felt more like the Albertsons experience I've come to know. Albertson's may be "Your Store," but no one there is engaging you in conversation on the matter. Anyway, I went in for a twelve-pack, and left with a $70 order. Oh well, at least everyone was happy. Can't imagine when I'll be back in Las Cruces, NM... let alone when I'll be there AND need to go to an Albertsons. But hey-- if both of those two variables align, I'll be back here again.
-
February 2020 by Tony M.
Needed to pick up a couple things for the next day and stopped by. The place was not very busy. The store was clean and well stocked and I was able to find the few things I needed. The cashier was friendly and helpful.
-
February 2020 by Tabitha Washman
Great deli and fresh meats... good deals... and love having the pharmacy right there...
-
January 2020 by Jake Wolf
Just an awesome experience. Above and beyond service. Trey is the best pharmacist around. Highly recommend.