-
September 2022 by Mark VanderSanden
Driver here. Office staff was very vigilant - identifying tire damage to several tires and attempting to have it repaired before I arrived. Not their job, but they went above and beyond. Ultimately I had to have them fixed, but they made sure I was well aware of the issues to save me any headaches down the road.Point being, if this is how they look after a 3rd party company that isn't affiliated with them... I would imagine they would do the same or better for their customers. This may very well earn them future business from me if I'm ever in need of their service.
-
August 2021 by Zak Gales
Broke our bed frame, got gasoline on our mattress and stole a bunch of old game system and refuses to do anything about it
-
July 2021 by Cheryl N.
A few months back we moved from our house in Las Cruces, NM to Dallas Tx. For this move we chose an Allied Moving Van company called The Moving Company. This is our story: The Moving Company charged us over FOUR THOUSAND DOLLARS to move our things. We were offered a supplemental insurance policy from the moving company itself, but the policy was so expensive we thought we'd never recoup the cost, even if they broke lots of things. We were WRONG. The list of items broken and destroyed is too long to list , but these are a few of the things that were broken and/or destroyed. An outdoor dining table---the movers actually told us that this happened when they decided that rather than carry the table the length of the van, they just SHOVED it to the exit, and snapped one of the legs off in the process; a handmade outdoor fountain with sculptured metal bamboo shoots mounted on a concrete base had the bamboo pieces broken completely off the base; a very heavy stone angel had one of the wings broken off; a Storyteller sculpture had several of the children broken off; a glass lamp was completely shattered--nothing left but the lampshade; a large metal accent piece with many arms was completely misshapen; a Lladro porcelain figurine had a large piece broken completely off; many, many serving pieces were broken and destroyed, along with crystal stemware with the stem snapped off. These are just a FEW of our ruined items. So you can see that these were not just small dishes and serving pieces. These were large, substantial pieces of art and furniture. We honestly began to feel that this had to be almost deliberate. There were things snapped off and broken off, and not as a result of a slight shift in packing. Not even things that we had pointed out as being valuable and important were packed in bubble wrap or Styrofoam, and certainly had no crating around them. We could understand a few broken pieces, but this was RIDICULOUS. In a subsequent call to the Moving Company, we were told that since our experience, things have changed. This company knows they are in the wrong. Moving is hard, even when it goes well. When you have thousands of dollars of damage done to your items, it becomes very personal. We were never offered an apology other than "we're sorry you're upset." In fact, in one reply to us, it was mentioned that we were just upset because we didn't take the extra insurance and so we were upset that we didn't get lots of money. We wonder, IF we had paid for more insurance, would they then have been more careful? If you have a choice, don't choose this company. I know they have had good reviews in the past, so we're just not sure what happened to us. But it could also happen to you.
-
June 2021 by Cheryl Nims
Our move with this company ended up with many, many broken and destroyed items. Our dining table ended up with a leg that was completely snapped off. We were actually told that the leg broke off when the movers “shoved” the table down the length of the van rather than picking it up and carrying it. Our outdoor fountain had the tall part broken off at the concrete base. A solid stone angel statue had one wing broken off. A storyteller statue had two of the children broken off. A Lladro porcelain statue was broken. Two large serving pieces were broken; a crystal wine glass had its stem snapped off. These are only SOME of the items that were destroyed by this moving company. We chose them partly because they are local and we felt they would care for our things carefully. We are terribly disappointed in this group and would NEVER recommend them to others. This experience made our moving a completely horrible mess. We spoke with the people involved and were never offered even an apology. Please think twice before hiring this company. We so regret our choice.
-
May 2021 by Trocne Trocne
Nice and friendly people you should come and do business with them Manager Cristy Thomas
-
December 2018 by Julio Morales
The service was amazing
-
March 2018 by Brenda Summers Allred
They were organized and friendly, every thing was perfect when they left, arranged just as asked. Best moving experience!!!
-
March 2018 by Brenda Allred
Arrived early, helpful and worked fast. They managed to finish early, figured out how to get things upstairs. I will use them again if I ever move. They were excellent.
-
March 2017 by Monica Escamilla
I have used The Moving Company for many local moves and for storage. They have always been extremely professional, efficient, and a pleasure to do business with. As a realtor I recommend them to all my clients.
-
August 2014 by Dana Meinecke
Our experience with The Moving Company was exceptional! My family is retired military, so we have had many, many moves both in the U.S. and abroad. This was the best moving experience we have ever had - from start to finish! We highly recommend their services.
