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November 2023 by The Network
Over 40 years in business..And technicians with over 100 yr experience combined...get it done right the 1st time..
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November 2023 by Corn Doggie
Fast service and my bill was smaller than they quoted me. Happy with the service and will go there again.
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October 2023 by Linda Broocke
I moved to Las Cruces over 6 years ago and needed repairs on my Jeep. The staff and technicians are incredible, fair, and TRUSTWORTHY! They have done excellent work at reasonable costs. I highly recommend them for all your auto repair needs.Services: Electrical repair
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October 2023 by Pagan Prince
Read the reviews for this mechanic and was impressed so I decided to call and see if they could fix my RR Sport. They were busy but said to bring it in coming week. I drove it in and dropped it off on day before 3 day weekend. They said they would start next morning but most likely could not have it done till day after 3 day weekend. Weekend came and went and so did 13 days before they finally said they started on it. Frustrating when you don't have a spare car but you have a busy life. The day they started on finding the cause of my electrical Issues I called to ask about progress made and was told they needed to first replace the completly dead battery that was keeping them from doing anything. I said no I just put a brand new one in a month ago. He said "ok, let me see what we can do and I'll call you back". He never did so I called him and was told they replaced the battery with another new one but they were now locked out by the immobilizer and could not do any more unless I authorize them to call a locksmith who hopefully could by pass immobilizer for an additional charge of about $200. I declined the offer and went down to pick up my RR Sport. When I got there they said it would be $297 but they did not charge me for the battery. I said it wasn't right because they did not fix anything and I did not authorize the battery change. They insisted I owed the money. I paid and sat down to wait because they needed a few minutes to bring it around. 20 minutes later they handed me the keys and said here you go but don't know what your going to do because it won't start.I went out to my car and spent a good 30 minutes trying to start it (I'm not a mechanic). Finally soaked in sweat and almost $300 light in pocket I gave up and went to confront the guy with my money. No refund. Tired and frustrated I told them I would return next day to get my RR Sport and I did. It started for me after a long time trying and about to give up. Still broken and no refund it sits in my driveway till I get paid again so I can pay a good mechanic to fix it.
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September 2023 by Chris P
Before I go into this I do want to state that I dropped my car off without an appointment because I dropped it off on a weekend to avoid a tow. So maybe my experience would be better with an appointment but… took them 1 week longer to just look at my vehicle than they estimated. My insurance company said they would fix it and cut me a check to pay it and easy peasy all done. Well when I go to pick up my car they didn’t do the work. No one told me that they couldn’t do the work. My insurance rep and myself feel like we were a bit lied to and mislead. They held my car for 2 weeks for an oil change and ac pressure test. That’s all they did when they were supposed to replace a bracket and undercarriage part. Wow! I mostly feel like they just didn’t have time for me and didn’t care. They said they are not a body shop. Well why didn’t they tell me they couldn't do ALL of the work. Bad communication. My car was covered in nasty bird p*** and one tire was under 15 psi when I drove away. Very disorganized and apparently didn’t care for my business.
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August 2023 by Katherine Rodgers
Baird’s always does a GREAT job. My whole family takes our cars there. We love them!!
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August 2023 by felisha toquinto
Dean and the team at bairds are always a pleasure to work with! Friendly and knowledgeable staff! 10 out of 10 recommend!
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July 2023 by W T.
Plus 2 stars for repairing the problem with my car. Minus 3 stars for not reinstalling all of the mounting brackets and associated securing hardware. I paid over seven hundred dollars for a repair and the mechanic chose to leave off around one hundred dollars in mounting brackets and hardware when reassembling the removed parts. Later I was informed that that parts were missing. When I stopped by Bairds their position was that they didn't remove the hardware and they refused to fix the problem! I had to spend more money to buy the missing parts and get them installed on my car. Save yourself time, aggravation, and money and get your car repaired at another shop!
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May 2023 by Roman Romandalorian
Took my truck in and had them look at it only to tell me it was fine. They were very friendly and turned my stressful day into a stress free one. I'm assuming they're honest since they didn't try to rip me off, which is a plus with mechanics.
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January 2023 by Colin John
These guys listened to my personal diagnostics and avoided taking steps I had already done. They respected my wife and listened to her input in a non-assuming way. They were transparent with billing and called with updates. They found the loss of power off idle due to malfunctioning fuel pressure readouts and tracked electronics to find interferences fixing the problem without purchasing full harness sized replacements.Service: Auto engine diagnostic
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November 2022 by TS B
I used Baird’s for some maintenance on a camper van. The cost came in lower than expected and they took the time to explain everything. Turnaround was pretty quick. Finding a trustworthy mechanic can be tough, but I plan on continuing to use Bairds in the futureServices: Engine repair
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November 2022 by Robin Hood
I needed a timing chain. Baird's quoted a reasonable price, set up a time, and delivered on time for the agreed price. I has been a month and my acura runs better than it did without question.If you have an expensive car and are looking for a reputable mechanic may I suggest Baird's.
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October 2022 by Sundae Elwell
Took my van in thinking it was one thing, they found the real reason and quick! They also noticed my power steering was off (I'd been putting that repair off for some time). They fixed all my problems! Very professional, timely service, and affordable. No inflated prices like you see when dealing when dealerships! I have found my new safe spot when it comes to my vehicle. I will be a repeat customer. You should be too!
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October 2022 by Rachel Hernandez
He said he was the owner and I asked for a quote on a repair. All he gave me back was a number written on a scrap piece of paper. I asked for something printed out and he refused. Who does business like that
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September 2022 by Dennis Schwartz
Very great place to Go. Greg is very professional and friendly person who explains everything in detail He doesn't try to sell you something you don't need.
