“Excellent customer service. Employees are customer focused and spend the time to look for parts in your profile to determine if they are under warranty. Their willingness to help and provide great customer service goes a long way as I enjoy shopping there.”
“I had shopped at the Las Cruces Batteries Plus for hard to find batteries. I’ve never stumped them with an odd size battery. I had seen a sign that said they have remote car key fobs. The fob for my Ram 2500 started acting weird, so I went in. I explained what was happening and the sales clerk knew exactly what the problem was. He popped the fob open, replaced a missing internal button, and handed me a fully functional fob - no charge! This place is great. Good inventory and knowledgeable staff - what more can you ask for?”
“I call this store the most out of all of them. Tyler a worker there always pleasant professional helpful if his store doesn't have it he finds it... very patient keep up the good work Tyler.one of my favoriate oriellys employees”
“I went with my brother for new batteries for his electric wheelchair. The product is great (Interstate Batteries), and they did have them in stock, but the salesman seemed put-out at first. After a while he warmed up and was pleasant.”
“Good customer service most of the time. Sometimes they won't take returns, it all depends of who is working that day. They are supposed to take all returns that aren't used. In My experience I have had to take over a $200 in loss do to them not taking it back. I have never had a problem with AutoZone taking back product.”
“Had to replace a brake hose on my 5th wheel RV.
Other parts stores insist you give a Make/ Model of a car, or they can't help you.
Here at O'Reilly they help you find what you need !
It was not a shelf item, but they had it delivered in 3 hrs from an El Paso store.
Thank you for Great service and support”