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August 2023 by Sara Frazier
This car maintenance facility treated us very well and did a great job repairing a non-starting truck. Very kind and fair priced.
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July 2023 by Paul Miller
Great honest mechanics that don't try to Trump up problems when you bring your car in for service.No nonsense, just quality work at fair prices.This place can work on any brand and model vehicle.If you are on the east side of Las Cruces and need a mechanic, ho here!
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June 2023 by Kevin Cantera
I took my 1996 Acura in a month or so ago, and was extremely satisfied with the service. The folks here are very knowledgeable and professional, and do a great job communicating about the work they do. Car has been running great.Services: Auto engine diagnostic
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April 2023 by Brian Estrada
Cliff is awesome in the way he handles his customers and when it comes to mechanics he is second to none. Not to mention he’s got the best mechanics in town working for him!
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April 2023 by Flor Quiroz
Great work and service. Have been sending my vehicles to get fixed instead of the dealership.
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January 2023 by The Globe Trekker Family B.
Best automotive center anywhere, ever! We're a military family, we've lived all over the country and world. Bernard's is the best we've ever found! We're so lucky they're only one mile from our house. We feel like we hit the jackpot. This is a small, unassuming, local business, but as soon as you start asking Las Crucens where to get automotive work done, the overwhelming majority will recommend Bernard's. Everyone here is knowledgeable, skilled, and personable. They get to know their customers (they remembered us after not going there for over a year) and they're always professional. They have saved us from being without a vehicle many times. And they're fair. They don't make up stuff and they don't try to upsell you. They tell you what is actually wrong with your vehicle and they fix it for a fair price. On this particular visit, we thought we were having a transmission leak and another place had told us that was the case and it could mean thousands in repairs. Bernard's did a thorough inspection and diagnosis and told us it was a radiator cap, that was it. We appreciate their honesty and reliability. Don't hesitate to get work done here, Bernard's is the BEST!
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January 2023 by David LaFleur
The crew at Bernard Automotive is very professional and top notch. Passing through Las Cruses during the holiday weekend our Camper Van didn’t want to start. I figured it was our starter. Called around many places which just went to voicemails. Tyler answered the call and gave me up front honest answers from the first phone call. They made time to look at our problem and get it fixed for us. I would definitely recommend them for my mechanical needs!
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October 2022 by david andrews
Transmission fluid change and spark plugs I was charged $740. That's double what it should have cost. I needed new alternator and pulley they said it would be $980. I didn't have the money so I went to pick up my car. The manager made me go with him over to my car and he opened the hood and wanted me to look at the engine and agree that they put everything back together correctly. (How the heck would I know). Really weird. Also they charged me $110 for the time it took to determine the alternator and pulley was bad (I already knew that and told them so when I dropped off the car). I found another mechanic to do the job. Charged me for alternator and pulley $230. Took him 2 and half hrs to do the job. he charged $200 labor. Total $430 compared to bernards $980.
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October 2022 by Carissa O. Lopez
Helped me when I had an accident, had an accurate description of what it needed and then let me keep it there while I sorted out the body work! Great guys and service.
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October 2022 by Michelle Green
If you are looking for an honest place you can trust this is the place. They will do everything they can to help you and save every dollar they can for you. With high prices these days it makes a huge difference. These guys can also fix anything you are having trouble with. You can count on them to get your car back up and running no matter what the issue. They know exactly what they are doing. I wouldn't go anywhere else.Services: Auto engine diagnostic
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October 2022 by Becky May
I requested an oil change price prior to the service. It was a few years ago, maybe 4. Was told for my vehicle it would be around $40. Got it done at this shop. My vehicle requires 5 and 1/2 quarts of oil. Was charged for 7. Wow, what a scam. Not only that, but according to this mechanic, my vehicle needed $2,000 more for another repair. Only had around 30,000 miles on it. I know it didn't need that scam performed. I hope he's not still taking advantage of people, especially women. Just had to get this grievance off my chest. Not a reputable business. Beware!Service: Oil change
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May 2022 by Andrew Johnson
I was traveling through Las Cruces from West Michigan. My truck had issues coming into the city on a Monday night at 6pm. Was driven to Bernard Automotive from a local who said that he loves Cliff and the shop. Well, Cliff was more than considerate and worked after hours to tow my truck to his shop. As I was living in the bed while I road tripped across the country, Cliff allowed me to stay in it Monday night. On Tuesday after we found out the transmission would need to be rebuilt, I sold the truck to Cliff for a reasonable price, and he was very kind. He understood my circumstances and was more than accommodating for the next few days by letting me stay at his house while I arranged to fly back to MI. I refer anyone and everyone to this shop. You don't come across better people or businesses than Cliff and his business.Services: Transmission repair
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May 2022 by Sarah M
Had to get my engine replaced. Bernard Automotive did a fine job. It took some time b/c of supply chain issues--all the car part factories had shut or slowed down. We will take vehicles there in the future.
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April 2022 by Brian Maki
Honesy reliable technicians.Friendly service.True car guys with a passion for cars.
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November 2021 by jeff mclennan
We had scheduled couple of appointments across the street. Guy was never in as had family emergencies and did not answer or return calls. Had our neighbors vehicle returned multuple times not working and he would not answer when they were checking if car fixed. Enough complaint about othersTalked to Brandy at the front had us fill out contact info and problem with car so she could start working on a quote. I am disabled and have already attempted repair three times. Take me a week to recover in pain so can not try again as getting colder out. They could not get car in right away without dropping it off and working in. We set appointment so we can know car looked at on specific day as only vehicle we have. We drive past this place and they always have multiple bays open with new cars waiting in parking lot. They have been this way for years.Will update once they have done the work. Very optimistic this place will take care of us.
