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June 2024 by Crystal Wilson
Called to ask follow-up questions and no-one picked up. Thought to myself, they’re probably busy. Called back at a later time rang through again with no answer. Tried this two more times, but stopped when (both times) the phone call was ended early on their side. This isn’t the first time I’ve had problems with this store. It sucks having to drive across town just for some decent customer service.
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February 2024 by James Steffen
They care they help ask about bridge pay and save yourself a headache kept my phone on and my family connected thanks cricket for not just being about the money ?!!
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January 2024 by Thomas Merc
It's ok .
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January 2024 by Lorraine Frazier
Leslie helped me today!! She is amazing and knows her job!! This is the 2nd time I have gone in this store. First time my husband needed a new phone. No issues. Just wanted to say thank you for doing such a good job.Alan & Lorraine F.
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June 2023 by Carina Hernandez
Terrible at answering the phone.
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February 2023 by C Le
I felt the need to leave this review about LESLIE! She has been nothing but awesome! She was such an amazing help when I went in-store to get my new phone/plan last month. Today I was lucky enough to speak with her on the phone to resolve an issue I was having with logging into my app as well as other matters. I recognized her voice immediately(I never forget a sweet person). Super friendly, knowledgeable, and overall just a good human being. Leslie gives the type of customer service that keeps you guys in business and keeps you recomendable! It’s hard to come by good people these days that aren’t grumpy-and that’s her. Love it and love that she goes above and beyond to help, no matter how complicated the request from a customer is. Very impressed with her work ethic, the other employee(in store with her that day), and the stores cleanliness. Thank you, Leslie and Crickets hiring managers. Somebody should give this woman a raise, people like her are hard to come by!
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November 2022 by Bj Moon
I paid $4 for my customer service and I'd like a refund now... The staff there is obviously less than enthusiastic to be there, avoid this business at all cost if you can.
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August 2022 by Rita Alejandrez
Took a friend.. Me.. Not inpressed..I get way better.. Plans with Boost Mobile $35 mo. Unlimited $65 phones online.. Going on 10 years with Boost mobile.. ?? savings $
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June 2022 by Hector Lozoya
I came from Chaparral because of the bad service they gave me. Elvis was able to help me with my phone and was very kind. He helped me with everything and was someone I would recommend if you want excellent service and kindness! Thanks for everything
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June 2022 by Flora Portillo
Many thanks to Miss Leslie for the customer service. She is very kind and honest. I will come with her for my next purchases.
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June 2022 by Norma Alvarez Gnz
Customer service is great....
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June 2022 by Deanna Gonzalez
They were very nice and helpful
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May 2022 by Beautiful Lettie Weaver
I recently returned back to Cricket Wireless after going to AT&T for half the year. Great Service less price and very happy !
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April 2022 by Gomez Yesenia
We went to cricket looking to add a line for our daughter and Leslie did a great job at helping us. She was very experienced and I loved that she gave examples when explaining things to us to help us better understand. She was also very patient with us while deciding if we wanted to go through with adding a line and was super friendly, funny, and nice. She was so great we ended up staying 30-40 over closing time trying to finish up with the phone and her attitude was professional & awesome!!
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February 2022 by Tommie Hanson
Elvis and Gabriel make this store GREAT! They are efficient and polite and professional and know the answers to the questions. Customer service and support is what makes this phone store the Absolute Best!
