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June 2023 by Google user
I am positively pleased with all my experiences at the CVS Pharmacy on North Main Street. I deal primarily with the pharmacy crew at the drive-up window. I have always found them to be incredibly knowledgable and courteous. One young lady in particular (Berenice) is my favorite pharmacy tech. She's kind and her positive attitude always makes picking up my medications a pleasurable experience.
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April 2022 by Angela W.
Able to refund incorrect meds. Staff was courteous. However, can't bypass recording that kept stating "prescription is in process' and had to make a trip to the pharmacy and be told that the store doesn't sell a particular drug.
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March 2022 by Pamela Emerson
Shopped here a lot during the first years open, seemed to lose something as time went on. No real complaints, nothing special to attract me back.
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January 2022 by Matt G
First time I've been here for myself and the woman I spoke to was so rude that I will not be doing business here again. They're always real nice when you're in the store. Going to Walgreens from now on.
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January 2022 by April Porter
I called to ask about a medication interaction and the pharmacist REFUSED to help me out! I will be contacting their corporate office but just thought everyone should know that if you have med questions they will REFUSE to help
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March 2021 by Jess S.
My mother has a painful bone disease in which her bones are fused together. She cannot walk and is wheelchair bound. Her prescription was sent electronically to CVS and she let CVS know she will be paying for her script using a good rx coupon as she does not run it through insurance to avoid pre-authorizations, delays in refills, etc. The pharmacy tech told my mother that she could not refill her prescription unless she used her insurance and told her if she wanted to use her good RX coupon, her doctor would need to transfer it to a different pharmacy. I called to verify this and was told the same thing. The pharmacy Tech stated in a condescending manner, " we can't transfer it because of the type of drug it is." My mother endures excruciating pain everyday and can't even walk. And now CVS wants to discriminate against her and probably countless others who legitimately need pain medication to combat their terrible pain. Disgusting
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October 2020 by David C.
Pretty bad when you can't go to your pharmacist to get a flu shot cuz they're always out. This is damn disgusting.
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September 2020 by Deaths Charm
Pharmacist on duty 8/25/20 @6pm. Needs an attitude adjustment. I was nothing but nice to him. Bless his heart.
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July 2020 by Janaey V.
WORST CUSTOMER SERVICE EVER! YO owner you need to teach your employees about customer service and not treat people like they are stupid! You lost out not only on my purchase but also another customer who got tired of waiting because your other employee can't seem to work the system! But hey, your male employee was too busy trying to tell your other employee about how great his credentials are! RUDEST and POOREST customer service ever! Pretty par for the course tho LAS CRUCES has absolutely NO SOCIAL SKILLS! OWNER invest in class on CUSTOMER SERVICE and SOCIAL SKILLS for your employees!
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April 2019 by Stephanie Jesson
The front is dirty (trashcan) and the restrooms look like they aren't cleaned properly.
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March 2019 by Apollón Caelispex
There was quite a line when I arrived, but these guys behind the counter knocked it out quicker than any pharmacy I've ever seen. Literally (maybe it was just warm?) I saw beads of sweat on their foreheads, but they were just as friendly as ever.
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March 2019 by Angelina Ortega
Great deals some employees are amazing others can be awful to deal but still worth the shopping just wish that they didnt make you feel like a piece of dump if a coupon dont work or if u make. Mistake makes it hard to want to use coupons wish they were more like tgebempliyees across rge streetat walgreens in tge night they make shopping a enjoyable experience but some of the deals are better if ibcoud combine the 2 i wouldbe way more hahappy to shop
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September 2018 by Bryan S.
24 hr service is my only reason to give a decient review to CVS. They can be rude and they have made several mistakes on my meds. They seem to be getting better since some of their staff disappeared. I go there because Las Cruces Rexall transfered my records there when they closed. Compared to Walgreen they are about average.
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March 2018 by Apollón Caelispex
There was quite a line when I arrived, but these guys behind the counter knocked it out quicker than any pharmacy I've ever seen. Literally (maybe it was just warm?) I saw beads of sweat on their foreheads, but they were just as friendly as ever. THIS is my new pharmacy.
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January 2018 by Larry Evans
Good pharmacy and works yo make sure the insurance company is handled correctly.