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February 2024 by Kaylee Quinn
Quickly printed a document from my email. Staff were welcoming and very helpful.
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January 2024 by CeCe Marquez
So if I could give zero stars I would but my experience with fed ex is absolutely horrible. I went to the store the beginning of December with gift I wanted to ship out for Christmas and the store itself packaged my items and everything. Since I bought a box from them and the shipping cost I ended up pay around 80 dollars and I had the package shipped to another fed ex store to be picked up so the package would not get stolen at the door. They gave me the tracking number told me it would be at the store by the 15th and when I checked online around that time it sure did say it was at the location waiting for the customer to be picked up so I called them and told them because they never received a FedEx ticket. When they went to the store the store said it wasn't there so weeks later I was going back and forth with the customer service and they told me for two weeks it was on a ground truck and then the third week I was told it got delivered to the main warehouse but it can't be released they needed to do an investigation because it wasn't packaged right ? well how is that possible when the fed ex store packed it for me. So finally they returned my package so I go to the fed ex store for a refund and now they say don't do refund I have to go online and file a claim???? so basically I ended up paying 80 dollars for my package to just take a trip on the fed ex truck and not actually get delivered ???? this is a horrible store PLEASE STICK WITH UPS NEVER HAD A PROBLEM WITH THEM. I heard nothing but horror stories about fed ex obviously after the fact.
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September 2023 by Steve Gentry
Always good print jobs. Fast & efficient.
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August 2023 by Brisa AVS
Had a box delivered (value over 1,000$) box was left behind my vehicle by the side walk. People are horrible and steal everything that isn't glued down and here is FedEx leaving boxes in plain sight by the side walk.. Always dissatisfied with FedEx, I choose not to do business with FedEx, because I have had boxes destroyed and stolen items (gifts cards, diamond studs, and toys [Christmas box]). Unfortunately some of the companies I am required to do business with use FedEx. I absolutely recommend UPS, or USPS more professional and better service than FedEx.
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November 2022 by Mercedes Abercrombie
Normally the staff is friendly here! but I recently went in and the lady was rude and visibly annoyed that I had questions about insurance/coverage on my package. She wouldn’t give me a straight answer and said “it’s apples and oranges so I can’t” I just wanted to make sure my package was covered in case it was lost. I was willing to pay more or have them box it up but she wouldn’t. I already paid $150 for shipping so I asked her to cancel the transaction and I went to ups. They gave me a straight answer and I was done in 3 minutes ?
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August 2021 by Andrew Walsh
I walked in and was greeted by a lady who informed me that she could print my shipping labels for me. I brought in my packages, which still needed to be taped. The lady was so kind and willing to help me, she said she would take care of everything. I walked away pleasantly surprised by their service. It certainly made my day. Thank you for your kindness ladies!
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August 2021 by Brennon Dardar
They gave my package to another individual. Now I am looking for an I Morales because they don't record the person's first name.
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April 2021 by Sierra V
Do NOT SHOP HERE! They lost all my important marriage documents. I paid to have next day shipping and have it delivered by 4pm. It’s been a week and they haven’t delivered it at all.
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January 2021 by Gerald Carson
I came to office with a print job off a flash drive. Nancy took my order, explained options for me to consider,, and then printed a sample to make sure I was satisfied. I was; she completed my job promptly. I have used this store for several years, always quality service. Very competitively priced. I would never go elsewhere for printing..
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January 2021 by Jesus Gallegos
Cynthia is helpful and know how to helo you if you explain in organzied good detail and how ever answered the phone when i called in the morning asking a question she did a good job too helping me
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May 2020 by mary felix
Great! Just had to return a book I rented and I was helped quickly without any issue
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March 2020 by Christian Lujan
POSSIBLE CREDIT CARD AND DEBIT CARD THEFT!!!!!!!!!!!!!After using the Print and Go I have had both my credit card and debit card numbers stolen. On my credit card someone tried making a $960 purchase and today someone used my debit card for a $350 purchase....BOTH PURCHASES WERE MADE WITH FEDEX!!!!!!!!
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December 2019 by Stephen C.
If you're stuck on the north side of town and can't get to the University Ave. branch it's okay, but it's such a downer. The black kid working there is sort of friendly, but the hispanic guy has the personality of cardboard, and I wish someone would buy the middle-aged white lady Cynthia a hair-brush for her birthday; it looks like she was just pulled from a homeless shelter to work there. Just do your copies quick and leave these sad a-holes to their forgotten lives.
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October 2019 by Vinnie Markovski
decided to print out some photographs I had taken of my cat and I on our trip around the US. It took us more than half a day to get the printer to register the images and it ran out of ink! after another hour of waiting for replacement cartridges and another hour to print them out, I wanted them to send them back to my apartment. guess what, they would not send them without them being packaged. so I packaged them and placed it on the desk and was met with refusal to send them as I packaged them wrong and they said they could package them for a fee! i was fed up and walked outside to my cat in the car with them walking behind demanding payment, so I lit up the photos and threw them on the steps. never visiting the state again.
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September 2019 by Tracy
The service at this location was not very good
