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March 2024 by Amber Lee
I went in as a walk in around 11am. I didn’t realize the salon opens at 10am. Anyway it was already pretty busy and full of good vibes. The girls were dancing, singing, and having fun. Brianna did my hair. I was a manic panic red and she got me to a beautiful Ashy blonde with gorgeous highlights. All in one visit. She was upfront and honest with me the entire time. All of the stylists seemed to work well together and help each other out! She really took her time on my hair and has a true passion for what she does. I’d definitely recommend this place and I’d be happy to return for my touch up. I was literally prepared for the worst after a few bad experiences at other places. Super happy to say I didn’t go home crying and my hubby was very pleased. Thank you Brianna your the best ???
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March 2024 by Yoonxzii
My first time ever leaving a beauty salon with messy hair, not even combed after being under a blow dryer for quite a bit. No doubt that Laverne is a good master stylist but she lacks professionalism and compassion. She colored my hair, rinse and trimmed but during the process another customer came and told her to stay because she was almost done. She told me that she will set me under the blow dryer because my hair is long and thick while her other customer’s hair is short and thin. Ok, I agreed to that and she started cutting her other customer’s hair and rinsed it but 20 minutes passed and my scalp is getting too hot so I need to adjust the machine. I even told her I’m going to use the restroom to catch her attention but it didn't work. So I went back under the blow dryer and yes my hair is long and thick and is all dry and fluffy. As I was watching her she started doing foil highlights with her customer and she totally abandoned me. She didn’t even check on me not even once while I was in the dryer. I felt so frustrated so I got up and told her I’m leaving and all she said was “I’m sorry” . She didn’t look me in the eye, she didn’t even ask for an apology or try to make up, rather she just continued her conversation with her customer like I didn’t exist!. She charged me $115 for the unfinished service, Of course I still gave her a tip because I am not like her and I understand the value of hard work. When my husband saw me she was twice as disappointed because it was his post-valentines gift for me but was a disaster. I made this review not to destructively criticize Laverne but to remind her that Everybody is Somebody like what JCpenney salon promised “There is no one more you, than you. You are there to help and if We shine, You shine!”
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December 2023 by martha Abel
Good styling and hair cut, staff very distracted with personal chatter which made me uncomfortable.Haircut price: $45.00
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October 2023 by G A
I had a great experience here, Xena was very thorough and helped me have the hair cut and color that is best for me! I showed her photos and asked her opinion, she has really great style and a lot of experience with coloring and different textures of hair. The way there are so many different stylists here I’m sure you will find what you are looking for. It was nice to see people of all ages and walks of life in one place having services done together, they do take walk insServices: Haircut
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October 2023 by Gabrielle Aragon
I had a great experience here, Xena was very thorough and helped me have the hair cut and color that is best for me! I showed her photos and asked her opinion, she has really great style and a lot of experience with coloring and different textures of hair. The way there are so many different stylists here I’m sure you will find what you are looking for. It was nice to see people of all ages and walks of life in one place having services done together, they do take walk insServices: Haircut
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September 2023 by Jeannette Burns
In Las Cruces. Worth the trip. Great shopping and sales. Come here for the salon. Professional service!
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August 2023 by Rubi Guzman
I got a perm here. Went back to see if it could be fixed. Wet it looks nice, but as soon as it dries with product, it looks stringy. It’s okay. Also, got a bald spot from the rods being too tight. Whatever the case I won’t go back.
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August 2023 by Emi
Alyssa did my hair and always does an amazing job. I have got a bob a few times and also a perm always love the results! She is willing to take the time to make sure I love my haircut also. FABULOUS! Easy to call and make an appointment with their friendly front desk.Only thing that sucks is you have to walk all the way through the store to get to the salon. The doors next to the salon are permanently closed. But doesn't hinder the salon's ability!
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July 2023 by Nikki B
Made a appointment for a simple fade for my son, it'd be his 4th time coming here and the LAST! A more older woman with blondish hair absolutely butchered my sons hair, leaving him with outrageous patches! We're indigenous to so we really value our hair! I still paid for her time, shouldn't have since I had to go to another shop Supercuts and they fixed my son up clean! The absolute worst experience at JCP salon. Wish I took pictures! End rant.Service: Haircut
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July 2023 by D B McKay
I've had several of my worst cuts here...and a few good ones. It's so inconsistent. It's rare that I don't have to fix the cuts at home after living with them a day or so. I'm finally done with JCP after my last cut. I won't be back. If I want a bad cut, I can go to SuperCuts and pay a lot less.
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July 2023 by Ryan
BEWARE!!!! I went here for years until my recent experience. Was placed with a lady named Janice for a wash,cut, and blow-dry. I needed a simple V shape in the back and a face frame. My long beautiful hair was chopped to bits in chunks and I even have a piece of hair on my crown that was cut to about 3 inches!! My hair is at 18 inches!!! The manager did have someone fix it as best as possible and then I found the chunk missing on my crown a week later!!! Run!!!
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May 2023 by Gabriela Garcia
I would never recommend this place. Worst experience I’ve EVER had at a salon. I went to get my hair done a few months back. I picked an experienced hairstylist and I ended up with my scalp being chemically burned, the color washing out after ONE wash, and my hair fried. I paid $220 and it wasn’t worth a single penny. I even went back the day after to let them know something wasn’t right and my scalp was very sensitive and burning and they didn’t care at all. I called and filed a case with corporate and it took the salon manager an entire month to get back to me even after I was told it would take 3-5 days for an email or phone call, I called every week with no response until a couple of weeks ago. I asked for a refund of my money and explained what happened but I was totally disregarded. I was basically talked to like I have never colored my hair before, yet I’ve had vivid color for years. They practically did everything they could just to not have to give me a refund. Very unprofessional place, I had a better experience at the beauty school, and I didn’t leave there with a chemical burn. My scalp is now extremely sensitive (I’ve never had a sensitive scalp) and I’ve spent more time money just trying to fix my hair from this one experience. If I could give this place 0 stars, I would.Service: Hair coloring
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March 2023 by Dawn Goodheart
I have had my hair cut styled colored by Mia on numerous occasions luv her so gentleServices: Brow lamination
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March 2023 by Cathy Huffine Vadney
My mother-in-law said he had a great experience.
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February 2023 by sherry gabaldon
Asked for one inch trim. She cut over 3 inches off and the right side is an inch longer than the left. It's an atrocious haircut and I strongly urge nobody ever use that salon. My hair is awful. And she burned my scalp with the water when she rinsed my hair.Service: Haircut
