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March 2024 by Tommy H.
Incompetent, inefficicent and uncaring. Need a receptionist to help people. Have to re-register each visit to get "my" records. Their "portal" is not easily accessable.Did not forward results to Doctor. (Wasted a a Dr appt w no results)Quest here I come.Techs are nice and professional. Office mgmt is non-existent
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January 2024 by KaReN
Quick, fast, and friendly staff.
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November 2023 by S Am
Great service. Fast and painless this morning.
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October 2023 by Cynthia A.
All employees are perfect, customer oriented, and caring! Count it a privilege to have them as an employee and I feel the same way that they take care of my husband and I! Thank You!
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October 2023 by Edward Apodaca
Receptionist/lab tech was rude and unprofessional. Gave excuses why she couldn’t accept samples, stated she couldn’t find the order, or my information in the system, had me wait an hour while she attended to five other patients who came in after me. After a frustrating phone call to Doctors office to have another order faxed, the office fax machine was inoperable, the rude receptionist finally found the order in a file folder. Worst receptionist ever.
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September 2023 by Donah D.
Trying to call all morning. No answer at any extension. Unable to speak with a live person. The ai can't answer my question.
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August 2023 by Laura Gott
I had good service here. Very easy processing appts. thru their online site and the lab draws went quickly and smoothly. Have used their services at least 3 times and no problems.
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August 2023 by Rebecca Fevrier
Horrible experience with the lab technician. She called my name, swung the door open and walked away. I wasn't sure where she went so I looked down the hall and there she was standing, looking extremely annoyed and upset. She told me she would take my paperwork and to have a seat. Tried explaining I didn't have my new insurance cards yet but I had a printed copy and she interrupted me. I asked her if she was ok, she snapped back asking me if I was ok. When she was done, she just walked away so I asked her if everything was all done and she said yes. This woman was visually and verbally upset and bothered doing her job. She needs to take into consideration that people are sick and not feeling well so her behavior was completely uncalled for, inappropriate and unprofessional. I normally go to the Mountain View Lab where I always have the most pleasant experience however my insurance changed so I had to go to a different lab. I will never, ever return here.
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August 2023 by Crystal Cuaron
I have a severe fear of needles and I hate getting my blood drawn but LabCorp makes it as quick and easy as possible. They always get the blood on the first try. Every other lab has to poke me multiple times and sometimes still can't get my blood. LabCorp techs are also professional even when very busy. I also like that I can see my results on their portal as soon as they are ready. The only thing that would improve LabCorp is if they could do STAT draws.
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February 2023 by John Bowes
If you can’t find this place it’s because google and Apple Maps show it in the wrong location. See more belowBottom line up front: WORST Labcorp experience ever. Go to El Paso instead. I will be out of pure, principled frustration.It’s not their fault but google and Apple Maps takes you to a shopping mall. That is wrong, it’s about a mile down the road. Put “2436 S Telshore” into your GPS instead to get to the right place.Here’s what is their fault: THEY DO NOT ANSWER THE PHONE. Called multiple times yesterday and day of my appointment and it goes straight to hang up when I dial “7” to speak to someone at location. I was misled to by a staffer when I inquired about this once I finally found it. She told me the number doesn’t go to their office. I know that’s untrue because when I called an El Paso location in hopes of getting someone to talk to, they answered right away.Totally unacceptable as a business to not answer your phone. Will be giving another Labcorp location that picks up the phone my business instead. Suggest everyone else do the same.
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November 2022 by William Laverde
Probably one of the most unpleasant individuals ive ever encountered. Hispanic lady with major attitude and an RBF from hell. See you next tuesday.
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November 2022 by Gabrielle Martinez
Never anyone at the front and they take forever. Wish there was somewhere else to go for labs because they are awful.
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August 2022 by Vicki Kroeger
This facility knows how to take care of people. Mine was blood draw and nurse was fab. In and out in 5 minutes. You can't beat their service.
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February 2022 by Ron Kasparek
Showed up waited in line then the tech couldn't do a pretty standard test, a1c. Wasted my time fasting.
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March 2021 by Hugo Sapien
It was an efficient process. It felt safe.