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March 2024 by Steve
Excellent help and knowledge from experienced salesmen!
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February 2024 by Meda Derp
From my Experience mattress firm was a pleasure to visit the store and go through the selection of buying a mattress and a mattress base. The manager is patient and really understanding of my needs when it comes to buying what will help me the most .The financing was excellent for me I was approved for 5 years promotional leasing of the purchases at no interest as long it is payed in full before the end of the lease term on top of the automatic discount given because of the presidents day sale . And you can pay it in full before the lease end at no problem to you .Also the nice finishing touch to my purchase . Was when in the sale I was given complimentary set up installation of my mattress and the electronic mattress base which is a $150 dollar value at no charge to me . A free mattress protector as well.I will continue my business with mattress firm for life . If my experience remains flawless as it is now .
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November 2023 by Kristy Bohac
The minute we walked in, we were greeted by Kenneth, who was extremely helpful and knowledgeable. He helped us find the perfect mattress and made the process easy and enjoyable. We were so pleased with the experience that we went back two weeks later to purchase a mattress for our guest room. Ken greeted us like friends and, again, helped us find just what we were looking for. We couldn’t be happier with our purchases and the professionalism at this store! We would highly recommend this Mattress Firm location on N. Main!!
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October 2023 by Kaylee Smith
We had a very good experience at the store. The salesman we worked with was very helpful and got us just what we were looking for. I would recommend this location if you’re in the area looking to get a mattress.
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September 2023 by Barbara Zion
After deciding I needed a new mattress and adjustable base ,I went online and checked on many different brands. After researching and narrowing my choices to 3 brands, I headed to Mattress Firm to check out the options in person.Upon entering the store, I was immediately greeted by Kenneth Davis. He listened to the options I required and showed me the mattresses and explained the benefits and differences of each. After trying out each one, I chose the Tempur-Pedic Ergo.The mattress and base were delivered and set up in less than a week by two very professional and friendly gentlemen. I was very pleasantly surprised that my first night sleeping on the mattress was so comfortable. There was no need to get accustomed to it. And the base was also very easy to set to make relaxing and sleeping more pleasurable.Soreness I had previously experienced in my back, neck and shoulders had lessened greatly and I wake much more refreshed each day.One of the best things about shopping for this new mattress and base was working with Kenneth Davis. He was personable and knowledgeable without trying to pressure me into buying something just to make a sale.Anyone needing a mattress, foundation or base should definitely consider going to Mattress Firm on N Main in Las Cruces, NM and see Kenneth Davis.
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September 2023 by Destiny Ruiz
Mr. Davis was very helpful in assessing our comfort needs with a mattress. He was able to help us out hitting both an ideal price range, and a super comfortable bed. The same day delivery was super fast and friendly. A+ from us.
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August 2023 by Jason Sauceda
Went to shop for a mattress and was kind of not enthused about mattress salesmen, but went into this location and was impressed with Kenneth. He was very knowledgeable about the mattresses and knew every question I asked. He did not give any biased advice on mattresses and was forthcoming with the mattress arrival date. The mattress did not come for a month, but because he was so easy to deal with, we were patient and waited until he allowed us to choose a different mattress.If it wasn’t for Kenneth, we probably wouldn’t have came back to Mattress Firm again for a mattress.In cliff note version, Kenneth saved mattress firm a customer from going somewhere else on this sale and for future sales.
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August 2023 by Alondra Gonzalez
This was my first shopping for a mattress and this was the first store that I went into, Keneth greeted us with open arms. He made us feel comfortable to look around and try out the mattress. He answered every question we had of the mattress, purchase and delivery. Overall made my purchase quickly and smooth process.
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August 2023 by Juan Amaya
This was my first time buying a mattress and honestly the staff was very friendly and they explained to me in detail everything I had to know when making my purchase thanks to keneth for helping me in the process, I totally recommend this store.
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August 2023 by Jonathan Sanchez
Great experience!! Keneth took very good care of me and effectively got all my items ordered. Definitely recommend this store and certainly recommend the representative Keneth.
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June 2023 by Ana Hernandez
Very friendly and courteous service, the sales man was very knowledgeable of the brand and mattress I wanted.
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March 2023 by Rebecca Lopez
This was honestly my first time picking out a mattress and the process was very smooth. Silva was incredibly helpful and assisted me in choosing a mattress that would work best for me. He was friendly and easy to work with and didn't pressure me. My mattress was delivered the next day and the delivery guys were equally friendly and polite!
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December 2022 by tracy gerdes
Wonderful customer service! We bought a tempurpedic there, and it just did not work for us. Even though we were slightly out of our store warranty period, we decided to see if they could help out. The sales rep and district manager really listened to us and agreed to exchange our mattress for a different brand. They came and picked up the old mattress, delivered our new one, and we are sleeping better than ever! Just wonderful customer service from all involved, quality products, and I can't recommend them enough!
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October 2022 by Heather Kaspar
Highly recommend. Sales Manager, Mr. Silva, greeted me, listened to me and presented my options. He was super knowledgeable, kind and the highest level of professionalism. He gave me a great deal on the mattress I preferred. I couldn’t be more pleased. Delivery next day!After going to several other mattress retailers in town, don’t waste your time.Mr. Silva at Mattress Firm is your human.
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October 2022 by Juliza Green
Mr. Silva is someone I would recommend to anyone looking for a mattress! He was welcoming, kind, and professional. Haven’t had such great customer service in a long time.
