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August 2025 by M L
Michelle always doing amazing work!
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April 2025 by Jennifer Meza
So I get there and ask how long of a wait they have, “not long” I ask again because what’s long to them? “Ten minutes” I sit down. I waited forty minutes, which it was a Saturday so that’s understandable but what’s upsetting is knowingly lying to retain a customer. I would’ve gladly put my name down and gone to walk around to return in thirty minutes if she had let me known. Then while she’s doing my nails she gets on FaceTime and her work slows down noticeably. All over unprofessional, and the nails are not worth it.
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March 2025 by Trinity Ramirez
Costumer service was okay but not even a few days after leaving my nails are wiggling and I tried to clean dirt out from under my natural nail and it LITERALLY CRUMBLED I have no natural nail showing under my pinky at all now and am scared to even attempt to get dirt out of the rest
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February 2025 by 1.800.5
Typically really like this place but I went and asked if they had time for me and they told me they could get me in. I waited almost an hour and a half for them to even get me started and had to leave because the mall closed. Waisted my time.
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November 2024 by Claudia Muller
Ask for 40 dll pedicure. Older lady charged 60.i picked 1 color she use another one. Why ask which one 1 want then
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September 2024 by Jennifer Green
I went to Nail Works today for the first time in about 8 years. I’d remembered as being a pretty good salon. The service this time was.. interesting and I would never go back. An older woman did my pedicure. Her demeanor ran hot and cold - one minute she was friendly and the next she seemed annoyed with me. I understand that the language barrier might have caused some of that, but her customer service was odd.
She immediately turned on the massager on my chair and then put the remote out of my reach. When I tried telling her I wanted to change the setting because my back is sensitive, she looked at me impatiently and asked if I didn’t want the massage at all. She eventually shut the massager off without asking.
Things that have swayed my decision to never go back are as follows:
- no plastic liner in the foot tub
- blue powder/soap added to the water
- my nails were trimmed with a cuticle cutter, not clippers. I’ve never experienced that before.
- I’m pretty sure the toe separater had been reused from the person before me.
- she wanted a cash tip and got angry when I tried to explain that I didn’t have cash on me but would go get some and then come back to tip her (pretty sure she didn’t understand me). I did return to tip her and she was friendly when she realized I was being genuine.
Just a plain weird experience. Hopefully my toes don’t fall off lol.
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August 2024 by Rachel Pauley
Rude and didn't give services paid for
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July 2024 by Meli Sanchez
I did a walk-in to get my nails done, I wanted both hands and feet done. The older lady was very nice, but she made me feel uncomfortable, so I only got my hands done. Aside from that, the place was a bit dirty. They do have a large selection of nail polish, and the nail techs work fast! I am happy with my nails and the price.
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May 2024 by Tiana C.
horrible ! i went today to get my eyebrows done and no no no lady cut my eye brow in half ! sis when I say in half I mean in HALF ! I literally cried so bad thank god I had a brow pencil in my bag ! than still charged me 11$$$$$ !!!! dont go ! horrible place
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May 2024 by Tomas And Eva Hernandez
Super rude! And pushy. They get upset if you don't want what they want! And they claim their credit card machine is down so you have to pay cash. So they do half the service and make you walk all the way down to the food court to get cash. It's so they do not need to pay the fees with credit card or tax! Never again will me or my family go there
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December 2023 by therrera27
Completely ignored my requests, she asked if I had cash and I told her I was paying with card. She didn’t want to give me a total, until I saw my receipt. She added a tip on for herself without even asking me! The whole process was rushed and she didn’t care that I had problems with my nail. Came out nothing like what I wanted. I told her I didn’t want pink powder but she kept telling me it would look better, didn’t care what I had to say. Neither of my ring nails match like they’re suppose to or even close to it. Messy work, she kept getting on her phone to call. Never again will I go there! It was empty for a reason!
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August 2023 by Rosa Montenegro
The person who works there is very bad, very rude, she yelled at me and wanted me to pay her more, I came without finishing the work, very arrogant, the woman is an adult lady, very rude, rude, rude.
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June 2023 by Adriana Salazar-C
My $30 dlr pedi turned out to a $65 dlr ??never again!Service: Pedicure
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June 2023 by Margarita Montejano
We came in from out of town I just wanted a polish change and eyebrows done . They really pressure you to up sale what you want to get. To the point they are pushy . So the ladies started arguing with each other and it just what you want while your getting services . They seemed to get angry if I told them no for getting a full pedicure. I asked for my eyebrows and she insisted on doing my lip I was like sure . So she proceeded to wax my whole face ? then after she waxed it she pulled out a razor ? so then she razors my face after her fight with other ladies and she cuts my face ? bad . It still hurts a day after and I have to put something on it to keep it from getting infected. So between me and my mom it cost us over 100 dollars and I look like a monster . Also they got really pushy bc they wanted cash . I'm so sad and I'm definitely not recommending this place . I just pray I don't get sick or an infection ?
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March 2023 by Nkeiruka Njoku
Worst mail place ever. They left my nails in acetone for an hour and proceeded to do everyone else that came after me. I kept think she would comeback to file and clean it up but when I realized she wasn’t and hour later I decided to leave. She still charged me $15 for these.Service: Synthetic nail removal
