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November 2022 by Brian McCool
The ONLY place to shoot pool or snooker on quality tables in Las Cruces!
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September 2022 by Allen
Sharon is pleasure to work with. She is friendly, knowledgeable and efficient. Service department is outstanding. I wouldn't try my pool table with anyone else.
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April 2022 by Ish Torres
Sharon and her crew at Olhausen are a awesome team! They setup our pool table and made everything perfect! I highly recommend these guys for your billiard needs. Fair pricing and their timing was perfect, thank you again for you and your team's hard work!
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April 2022 by smrt tidg
Horrible experience! Do not buy from this company!Delayed shipping my order, and ignored my requests to cancel it for more than 10 days, then simply fed me with “tomorrows”, after finally shipped didn’t send me tracking number and when finally did it was 18 days AFTER it has arrived to destination! Sent wrong item and now refusing to ship correct one until I waste more money to ship the ugly set they have sent me back to US. I’ve used forwarding company as this was a gift for my family, they still cannot use pool table in Dubai. After spending more than 20,000$ on their pool table they are so stingy they are afraid to loose 300$, while blackmailing and forcing to loose more money if I want to get correct item. They do not value their customers, and only think how to get their pockets filled. Willie Olhausen was person I was communicating with, if the owner of business behaves like this, what do you expect from the rest of the company?“On Mar 31, 2022, at 3:21 PM, Willie Olhausen wrote:We don’t ship to Dubai and that will end up costing more then what was even made on the sale. It wasn’t my fault, it was Olhausen Billiards Mfg that sent the wrong pockets. I explained that I did not have this color in stock when I originally emailed you and that we had to get them directly from the Olhausen factory in Tennessee. They made a mistake and shipped the wrong ones. Mistakes happen and I’m sorry for that but we can ship them to a place we don’t even ship to originally.”Mr. Olhausen clearly needs some management courses. Shifting blame on others seems his way of avoiding dealing with unpleasant situations with customers.
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January 2022 by The bear Sanchez
Outstanding people need to go play pool also by your own pool table amazing great prices and great pool tables
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April 2021 by Teddy Sanchez
Outstanding people need to go play pool also by your own pool table amazing great prices and great pool tables
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January 2020 by Sharon Scott
The took real good care of us,and we got a fabulous pool table
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October 2019 by Thomas OLeary
Nice little spot to shoot pool or buy pool sticks/ pool tables.And all your pool accessories.Cool owner and employes..
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May 2019 by jeremiah blount
Fantastic! Wonderful customer service!
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November 2018 by Stephen Skinner
Great family run laid back atmosphere. All the extras you can think of in the way of supplies.
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November 2018 by Gregory Scott
Sharon is fantastic! She answered all of our questions , listened, and found exactly what we wanted.
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October 2018 by Jeff Black
We enjoy working with Sharon. Good business relationship.
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October 2018 by Adrian Medina
Top notch Customer Service in store and perfect tables! Best in Billiards for a reason!
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August 2017 by Kevin Mower
Great customer service. Excellent choices for tables and accessories
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July 2017 by Dan Berry
They moved and set up my Olhausen Pool Table. On time, thorough and professional. I owned another brand of table in the past. No comparison. The Olhausen table is fantastic and the delivery and setup were great. I'm a big fan
