Quest Diagnostics Lohman

Medical Labs
Hours: Quest Diagnostics Lohman offers routine lab tests, blood and urine testing, drug screens for DOT and non-DOT purposes, pediatric specialty services, glucose tolerance tests, and Blueprint for Wellness. It also provides COVID-19 antibody testing by appointment, with specific requirements for patients. The experience at this location varies. Some patients report a good experience, with staff expecting them at their appointment time and calling them by name. The phlebotomists can be outstanding, skillful, and prepared, leading to quick results. Using the online scheduling system or mobile app to book an appointment is noted to make the process easy and efficient. However, other reviews highlight difficulties. The check-in process using a kiosk is frequently described as very difficult, particularly for elderly patients, with no live person consistently available to assist. Some staff members have been observed as unfriendly, curt, and unwilling to help with the kiosk, stating it is not their job. This has led to patients becoming upset and leaving. The requirement to provide a credit card for potential insurance shortfalls is also mentioned.

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