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December 2023 by Diego Del
I should have read the other reviews before I decided to have my radiator replaced here. To say that the job they did was terrible would be an understatement. For over $500, my car almost caught fire after I left the shop and I had to spend $200 more to have another mechanic shop fix their mess. This place is a scam!
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December 2023 by Joseph O'Hara
Not a good experience. But it has been almost 20 years since I last dealt with Richard's automotive so maybe things have changed. ? let's hope.
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November 2023 by Brian Brannan
These guys replaced my radiator two years ago and it turns out that these idiots decided to put in a cheap diy inlet hose instead of getting genuine GM parts. My engine could’ve blown up and I only found out a couple days ago by going to my new mechanic. I paid over $500 for this!! You guys should be out of business.
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November 2023 by Jacky Ruiz
would genuinely leave a 0 star. As some of the previous reviews have stated, people take in their cars and drive off with it needing more work. Exactly my case. I was told by word of mouth & my in laws that this mechanic shop is honest & has good reputation. Incorrect. Took my car in Friday, was charged $930 for a $80 part (5hr labor for a part that should take at most 2hrs) and drove off with more issues that could've caused my car to catch on fire. Was also told I needed new brakes all around which was also incorrect. Total would've had to spend over $3000. Luckily I took it to another shop in which they confirmed my breaks only needed lubricant & will be getting all else fixed that was messed up at richards. Expenses aren't the issue as clearly taking my car to a mechanic l'm ready to pay to get my car fixed.PLEASE find a genuine and honest mechanic because this is not it. Richard, I'm embarrassed your shop has now had this reputation due to the mechanics you have in your shop. Do better.update: sent Richard a picture of my brakes as well as second opinions from other mechanics regarding my AC compressor that was messed up. Richard never responded and failed to take accountability.
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November 2023 by Alex Reveles
It’s unfortunate to leave 1 star as 0 should be the appropriate rating. Dishonest work, over charging, racking up unnecessary labor times. Came in for one thing, left with another fix on my vehicle. It’s hard to find a shop these days who genuinely cares about automobiles and is not in it for the money.
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November 2023 by Michael Winston
Terrible service no communication leaves your car worse than when you brought it in would leave negative stars take your hard earned money elsewhere
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November 2023 by Alex R.
It's unfortunate to leave 1 star as 0 should be the appropriate rating. Dishonest work, over charging, racking up unnecessary labor times. Came in for one thing, left with another fix on my vehicle. It's hard to find a shop these days who genuinely cares about automobiles and is not in it for the money.
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November 2023 by Jacky R.
would genuinely leave a 0 star. As some of the previous reviews have stated, people take in their cars and drive off with it needing more work. Exactly my case. I was told by word of mouth & my in laws that this mechanic shop is honest & has good reputation. Incorrect. Took my car in Friday, was charged $930 for a $80 part (5hr labor for a part that should take at most 2hrs) and drove off with more issues that could've caused my car to catch on fire. Was also told I needed new breaks all around which was also incorrect. Total would've had to spend over $3000. Luckily I took it to another shop in which they confirmed my breaks only needed lubricant & will be getting all else fixed that was messed up at richards. Expenses aren't the issue as clearly taking my car to a mechanic l'm ready to pay to get my car fixed.PLEASE find a genuine and honest mechanic because this is not it. Richard, I'm embarrassed your shop has now had this reputation due to the mechanics you have in your shop. Do better.
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August 2023 by Ian Del Toro
What a horrible garage! I put $400 cash in that mans hand and the gave me back a broken car! The care didn't get around the corner before the grinding and clanking noises started again, so I call the owner and get approximately ALL OF THE ATTITUDE. Full with rhetorical questions like "do you remember your car was locked up and we made it roll? You remember that?" YES I REMEMBER. I also remember the noise the car was making when I brought it to you and it's STILL BROKEN. I have to pay another garage only 3 days after paying this one to get my car properly fixed. DONT WASTE YOUR MONEY. Get it done right the first time
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May 2023 by Carol Dimmler
We are from out of town and our car transmission went up in smoke… literally! Richard gave us a fair price and repaired the car in the time needed. He and his family were great to work with. Thank you!Service: Transmission replacement
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March 2023 by Anthony Hovey
Bet shop in town. Quality work. Great pricing, and friendly atmosphere
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October 2022 by James B
Told me my vehicle was done and allowed me to drive away with an unbolted transmission support. Released my vehicle prematurely so they could close early and go on vacation. After waiting 4 more days with an unsafe vehicle, they finally fixed it how it should have been done to start with. Then when provided the opportunity to fix the rest of their mistakes (my shift k*** had been overtightened and the leather was twisted around the knob), I was called a liar and that his people didn't ruin the shift ****, it had been like that.Gave me an unsafe and unfinished vehicle for their own convenience and then refused to take responsibility for damaging my property. Now yes, I understand the \
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July 2022 by Laurin Schwarz
My car was having issues, I took my car in to Richards Automotive to replace my oil pan and spark plugs. They charged me around $580, a couple of days passed and my car is having more issues and starts smoking when i drive it now. NEVER HAPPENED BEFORE. When i took it back in to have them fix what they messed up, all he wanted to do was interrupt me and keep telling me how my car was not in working condition in the first place and that now my engine is flooded in oil. THEN PROCEEDS TO TELL ME HE IS WORKING ON A VEHICLE NEXT WEEK AND IT WILL BE FOR SALE IF IM INTERESTED. DO NOT GO HERE! Nothing but stress, horrible customer service and even worse work done. What a disappointment. After talking to another mechanic and even he saying that Richards is responsible for any repairs after working on it, and me not signing away liability, at the very least i should be getting a refund, nonetheless more. Would give 0 stars or less in this review if it were possible. Pathetic.
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July 2022 by violeta lluvia
Trusted them with my fiancés car with a few different repairs. Got the car back with a issue that we never even started with. Car will barely start & drive.Usually trustworthy and dependable mechanics will admit when they’ve made a mistake or may have missed something during a repair. Not these guys. They've refused to take responsibility or even offer some kind of help in repairing whatever that’s damaged now. We paid them over $400 only to be left with a bigger more urgent problem than before. We’re devastated. Please don’t trust these people.Services: Vehicle Inspection
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June 2022 by Richard Ochoa
Took my truck to Richards and had great service. Don't take your vehicle anywhere else. Great place!!
