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February 2025 by John Cortner
The employees are so slow here....what should take 5 mins of shopping takes 30 mins. Very difficult shopping experience
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January 2025 by Michael Gonzales
Convenient and a good assortment. Quick for in and out.
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January 2025 by Therese G. Montenegro
This Walgreens has the rudest workers. Do not recommend
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November 2024 by Samantha Pulido
Bad service a woman at night did not want to help said she didn’t want to give the prescription back and did not want to do her job! Very bad service!
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August 2024 by Ralph Tellez
I am not a patient but help my elderly folks. I was coordinating an important emergency supply for meds while we waited for the regular mailed RX and explained the situation over and over to techs. They didn’t allow me to talk the Pharmacist because they didn’t like talking to customers. After calling 3 business days in a row, I was informed today they never ordered the supply even though I was assured there should be no problem. The protocol made sense but they didn’t follow up. Apparently they don’t know what an override is. Even if the override was not approved, they could have called us. Being that I am a Medical Case Manager by trade, I knew to get a temp sample from a Provider. Las Cruces has the worst customer service. The worst. My parent will still miss a few days due to their incompetence.
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June 2024 by Lynette Defreitas
Awful customer service! Drove up to drive thru window at 1:20 (10 min. Prior to lunch break). Young man took name and DOB for Rx. He retrieved the script, gave me the price, and then proceeded to open the box and walk away. Unaware of where he went or what was happening, I sat there trying to look inside to see what was going on. He comes back (1:30pm) and begins placing the closing sign for the lunch break, blocking my view. I knocked on the window and asked what was going on. It was then that he tells me that it had to be mixed. (Would’ve been nice to know that before he OPENED the container and walked away!) He then begins pulling the shade down at the drive thru, and which point I shouted, “Am I going to be able to get it?!” At which point I HEAR, yes over the speaker.
**Word to the wise! If the medicine needs to be further mixed/prepared, let the customer know in advance! And don’t block customer’s view before handing over the meds.!”
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June 2024 by Austin Allen
They deserve zero stars. They always lie about what time your prescription will be filled. Today was the last I fill with them after being put off three different times. First it was 1, then it’ll be ready by 3, and now 5? I understand you all are short-staffed but you need to be give respect where you expect it. Your manager and the technician were unhelpful in resolving the issue and made me seem like the bad guy when I was upset for going through this. Can’t deal with a profession? Don’t get a job doing it! Also rude and cut me off multiple times while I was trying to express the frustration. Saying they don’t make promises yet the tech on the phone told me it would be ready. Do yourself a favor and never use this pharmacy. The reviews speaks for itself.
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May 2024 by Tom Reavey, Jr.
incredibly dirty and nasty store! the parking lot and landscaping is always full of trash because it seems to NEVER get cleaned. there's no pride in the store by management and staff.
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April 2024 by S
Rude pharmacy techs. They refuse to help patients with any kind of questions and have attitude about it.
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March 2024 by Devon
Breathe easier. The long summer days and stale air. Nope. Get a jump start.
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January 2024 by Daryn Duran
Love this store
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November 2023 by rcs Army
I came in about 15-20 minutes before closing and I was helped by the sweetest staff. While I hate going into places before they close, for this instance all of the workers were upbeat and helpful no matter when they had to close. It was greatly appreciated with my situation and I admire the staff for the way they handled customer interactions during this time.
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November 2023 by David McCollum
Cannot deliver prescriptions in a timely manner. Sometimes cannot provide critical medicine (insulin). Communications is poor. (A dozen times, I understood from texts that medicine was ready to be picked up, only to find, after driving scores of miles roundtrip, that it was not ready. Sometimes, they could not guarantee delivery of the medicine at any point in the future.) Forced to go to other pharmacies.
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November 2023 by Susie P
Dywane was very helpful when I had questions about a product , he also checked me out and was super nice , respectful , & fast
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October 2023 by Storie Armstrong
I came in about 15-20 minutes before closing and I was helped by the sweetest staff. While I hate going into places before they close, for this instance all of the workers were upbeat and helpful no matter when they had to close. It was greatly appreciated with my situation and I admire the staff for the way they handled customer interactions during this time.
