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November 2024 by Stephen Thomas
It's a reasonably well stocked drug store.
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October 2024 by Mark Carpenter
This pharmacy is an absolute joke, have had several prescriptions sent here, never had one actually filled. The pharmacy personnel at this store are 100% incompetent!
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August 2024 by Rebecca Purington
I have nothing but problems with the pharmacy. The staff is rude. I had covid waiting for my prescription heard nothing so I called and they said we don't carry that medication anymore. When I asked them why they didn't call me to let me know the answer was very rude. We can't call everyone. The last 3 times I have picked up my medication they are out of at least one of them causing another trip there. I am moving my prescriptions to CVS. Oh I forgot they are closed on weekends. I could go on and on but don't want to waste any more energy.
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May 2024 by miguel
Excellent customer service at Walgreens Las Cruces, lost a coin can of change, and manager helped me to find next day. Thank you.
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April 2024 by Ashley A
Absolutely worst pharmacy. They need to be investigated for pharmacy malpractice.
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April 2024 by Brenda Felix
Pharmacy answers the phone and puts you on hold for a long time, then hangs up the call.
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April 2024 by Maria Ortiz
Bad customer service from the pharmacy
The first lady super rude with her attitude(red curly hair) the second one too very unprofessional, Rolling eyes and screaming. We all get it you guys are overwhelmed probably short staff but with that attitude never going to pick up my prescriptions there anymore!!
Thanks to the store Manager who helped me out ?
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March 2024 by Elli Garza
Rude employees!!!
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January 2024 by G C
Pharmacy is rude and helpless! Waist of time honestly.
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October 2023 by Robert Palacios
I recently had an extremely disappointing experience at Walgreens, which is why I am giving them a one-star rating. I visited the pharmacy's drive-thru and ended up waiting for an excruciating half-hour. Finally, when I reached the window, I sat there for an additional 5 minutes without any acknowledgment from the employee. To my disbelief, they simply placed a giant sign over the window, indicating it was closed for lunch, without any prior notice.Frustrated, I decided to go inside to address the issue with the management. However, my encounter with the manager left me even more disappointed. Rather than offering an apology or a solution, he dismissively stated that it had already happened and there was nothing he could do.This experience was not only a waste of my time but also displayed a complete lack of customer service and empathy. I hope that Walgreens takes this feedback seriously and works to improve their service, as no customer should be subjected to such indifference and inconvenience.
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September 2023 by Anna
If I could do NO starts I would! This Walgreens store and pharmacy are the worst! They are so disrespectful and rude to customers! The female technician was very rude, did not explain what was going on and hung up on me twice! After telling me she didn’t see my medication on my chart, I had her ask someone else to please check and sure enough, there it was! Of course she didn’t apologize for being wrong, she continued to be rude and hung up on me! I called the manager but Ana the manager did nothing to fix this and actually caused more issues telling me I can’t go back cause of something I DIDN’T DO!
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September 2023 by Jia Wedel
The WORST CUSTOMER SERVICE! My daughter was told they didn’t have her meds in the system and was hung up on. My daughter called back and said it had to be because she was sent an alert and it was affirmed by her doctor, the young rude lady snidely retracted what she said and told my daughter it was not there because they were out of stock and hung up on her a second time. Now I’ve been in customer service all my life and I would of been fired for talking to one of my residents like this not to mention hanging up on them. The manager had the pleasure of talking to my husband after I had left there livid from the service that they provide and defend. The manager defended this kind of customer service making excuses as she went along. We are taking our service somewhere else due to all the issues we have had over many years.Meds not being done on time, sending out false alerts and when you drive 20 minutes to get there they say it’s either not ready or they don’t have it in stock anymore (meaning they probably gave it to someone else), not to mention over charging customers by $20 with insurance than other pharmacies without insurance. How does that work?They just need to take PR classes, get some Jesus, stop sending false alerts and stop overcharging people. Absolutely terrible!
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July 2023 by Matthew R.
it was terrible they didn't have any floaties and they sucked boof ahh store never goin ther again. ian neva eva seen anything more ass than the lack of pool floaties
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May 2023 by Daniel Flores
They have terrible costumer service
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April 2023 by Stephen
Don't bother doing business here. Horrible customer service, and they don't know how to do the pick ups or use their own apps.
