-
July 2022 by Kayla L.
This Walmart is an ok Walmart. It was in a great location for the fact that we were staying at the Hampton right next to it and we wanted to grab snacks! The inside wasn't the cleanest and the staff was definitely not the best. They had a decent stock on items and good sales going on at the time. Other than that, nothing great and I'd rather go to the one closer to Mesilla Mall!
-
June 2022 by Rick S.
I *used* to shop at this store almost all of the time. However, today I discovered that, in Walmart's words, "We're taking steps toward real change." Well the only change that I saw were aisles that required very careful navigation through them if someone else was also in that particular aisle (room for two carts +1", maybe). Many aisles were totally clogged! The aisles are now so close that I accidentally knocked someone's cart and also knocked someone on a handicap cart - and I was trying to be very careful. If this is real change, I don't want any part of it!
-
November 2021 by Juan G.
Ive wasted so much money on their produce, why am i so stupid to keep giving them a try, just because i dont want to go to 2 stores for groceries. All their cashiers are under 21 so when someone buys alcohol you gotta wait 10 minutes for someone to come scan it. Those two reasons are why i give it 1 star.
-
July 2021 by Barbara M.
I've had grocery delivery for the last year. They regularly have delivery people who can't read simple instructions, replacements email delivered during or after delivery, so I couldn't chose whether or not I wanted them. I paid for delivery due to physical disabilities. Sometimes I could get a refund for unwanted substitutions. Then they started requiring returns. So they deliver something I don't want, I have to drive to the store to return the item. Defeats the purpose. I'm not sure continuing with them is helpful. They don't offer all the options available in the store for delivery, either.
-
June 2021 by Matt G.
I dealt with an extremely rude manager (Vanessa). Called corporate and was promised a followup given that the woman mocked me for being upset over treatment by another staff member. It has now been about three months and I have yet to get a call back. I suggest shopping at the store on Valley. This one has never properly enforced masking for their subpar employees. It is always filthy. The employees are rude, unhelpful, and generally awful. There is a very good reason this store has the rating that it does and why, prior to covid, they were limiting their hours. The place is awful and not worth the time.
-
April 2021 by J L.
I gave this location 2 stars because it's very rarely a great store with great employees. I cannot tell you how many times this store is a constant disappointment. I am beyond shocked this place has not had a management team come in from another store to literally take over and teach people how to have a good work ethic towards it's consumers. I do delivery from this location and ran into an issue with being billed for the ONE item on my list I needed more than anything else on my list and it was not delivered. Again, billed to me but not delivered. I contacted the store directly and talked to some guy named Johnny in delivery that seemed so bothered that I'd call and ask them if they can have it delivered. He didn't want to help me and was very unprofessional until I asked him for his name and I even flat out asked him, "are you really going to help or do you just not care because I can't tell?". He put me on hold then came back saying he would be sending someone else out with a delivery for the missing item. He didn't give me an estimated time, didn't give me a new order number, nada. The item was never delivered and so basically he told me something quick and appeasing to get me off the line. This employee needs to learn some manners and shouldn't be so bothered by the people when that's exactly what the job is about... PEOPLE. On the phone call I literally felt like I was calling someone that might be working from home with their kids in the background screaming and yelling, playing around. That is fine, I do think a work environment should be fun especially when you aren't in the front end of things and you can be more relaxed BUT at the same time, when you're having too much fun horsing around with your team to care or do your job that's a problem. You are there to WORK first then have chill times when your work is being done correctly and well (or at least that's how I see it). You get paid to WORK and to treat your customers correctly. Why is it that people work at a place that is in the business of consumers and their staff literally treats the very people they serve like everything is a joke? Nothing is professional and it just blows my mind a corporate and nationally known business runs itself like this. This location is a disgrace to Wal-Mart. This is not the only incident that makes me realize I should NEVER shop at this location again. I have shopped here sporadically (when I HAVE TO) since it was built and employees do not care, are smug and lack basic professionalism. If you are able to avoid this location, avoid it and I would not use it for delivery since you will get attitude from the store IF you need to address something with them.
-
March 2020 by Cade C.
Trashiest walmart in town. Wouldn't send my worst enemy there, haven't stepped foot in there in three years and not going to ever again.