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October 2023 by Chase LeMay
As always, Dan helped me solve my maintenance problems quickly and well!
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August 2023 by Daniel Joines
Maintenance Mgr Daniel is a professional, courteous and on time.
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July 2023 by Zackery Brown
Does not include utilities in the lease. Grounds are kept clean. Higher management is not on your side
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February 2023 by Ian Shelburne
Dan the maintenance guy is always good at getting things fixed inside your apartment quickly. Otherwise, management is hit or miss and will gladly scrape every penny off you they can especially when you re-sign your lease (ie. random mandatory 3rd party billing services with excessive fees to pay a utility bill for the “building” which is “split” by some bs formula). The laundry services are also poorly kept and any given day 1/2 of the dryers/washers in a room could be broken indefinitely. Parking is another problem and many residents resort to parking in the neighboring church’s lot to attempt to get somewhat close to their residence.
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February 2022 by Teresa Salazar
I have enjoyed living at the Canyon Village apartments. The residence were all so very nice. Nuvia has also been very nice and helpful any time i needed anything. Im moving out after a year since i bought a home. I will definitely miss living here.
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February 2021 by Adam Lane
Do not rent from Canyon Village Apartments unless you want to be priced out of your apartment in a year or two.I lived in Canyon Village for more than 3 years, but under the new management, my rent has increased by $130 a month in less than a year. It is one of the nicer apartments in town, but the company that now manages Canyon Village, Peak Living, is incredibly unscrupulous. If you are looking for a place to live, I strongly urge you to look somewhere other than Canyon Village or Las Ventanas, which, I believe, is also owned by Peak Living.Canyon Village was under different management when I first moved here and has gone downhill since Peak Living took over a little over a year ago. My rent was the same after one lease renewal under the previous management, but under Peak Living, they drastically increased (and continue to increase) the rent, and they added fees for trash removal, which had been included in the rent price under the previous managers.They also try to conceal the price increases in the renewal notification, so that you do not realize how much it has increased until you have already signed the lease and make your next rent payment.You will receive a renewal notice with the “rent price” listed as slightly over what you are currently paying in total each month. It also lists the fees for trash utilities, etc., which will be the same as what you had been paying. Since no total price is listed, one could reasonably assume that the “rent price”, which has increased slightly, is the price you pay each month. This is not the case. The total price, which would normally be understood as the “rent” is not listed and includes the fees that they have, for some reason, chosen to list separately and without totaling your monthly payment.I have since learned that Peak Living’s policy is to increase the rent by $70 per month every time a resident renews their lease (for now anyway. I believe it was a $60 increase last time. Who knows what it will be next).Apparently, it is the policy of Peak Living to take advantage of residents for whom it would be time consuming and challenging to move out, rather than reward loyalty of long-time residents. The longer you live at Canyon Village, the more you will pay every month. I was paying over $100 more each month than newer residents in identical units simply because I made the poor choice to continue living at Canyon Village.These unreasonable price increases are on top of the fact that the services under Peak Living are actually not as good as they were under the previous management. Snow and ice are not cleared from the sidewalks in winter like they were under previous management. Instead, Peak Living placed buckets of de-icer “for our convenience” near the entrance of the buildings. For an ever increasing rent price and additional fees, we can now shovel and de-ice our own sidewalks.I recently received another renewal notice under Peak Living with the carefully concealed increase of $70 per month. Apparently, Canyon Village and Las Ventanas believe people are willing to be taken advantage of in order to have air conditioning in Los Alamos. Maybe some are, but for the amount Canyon Village is now asking me to pay for rent, I will find somewhere else.
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February 2021 by sam battey
Really nice apartments, they have large living areas. The management is great and very helpful! The maintenance staff responds very fast to any request. Definitely would recommend !
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February 2020 by Karen Lee Kimbrough
It’s a delightful place to live. The views are wonderful and the staff is friendly and personable. The neighbors are also friendly and helpful. I don’t have a car and can easily walk to my midtown art gallery job and back. Even in the snow for the most part. I feel truly at home.
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February 2019 by Mitch Porter
Move here if you hate your security deposit and love rent increases.
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February 2019 by fyrestorme123
downtown location convenientreasonable looking interiors, decent square footageno in-unit washer/dryer but shared laundry rooms are very closegood nature trails for hiking / walking dogsfrequent inspections are little on the intrusive sidemanagement kind of anal about every little detail of the contract (think cop that pulls you over every time you go 1 mile per hour over the speed limit)hardwood floors amplify sounds when living underneath someonenew management has a bad habit of always charging the maximum of "what the market will bare" - in other words, steadily increasing prices just to maximize profits at all times (however it should be noted that most other apartment complexes in los alamos are ridiculously overpriced as well)
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February 2018 by Z&M
First of all, they are gonna charge you a lot when you move out of the apartment. For example, They are gonna charge you $200 for cleaning the mirrors and toilet...Secondly, they are working with very unprofessional and bad-mannered agencies. Here is my story:Due to the job change, I moved from New Mexico to New York with my wife and 2-month old baby boy a few months ago. A few days later, I was called once by a stranger, who said she was from a collection agency for collecting the balance I owed to Canyon Village Apartment in NM, where we stayed when I worked in the Los Alamos National Lab. Although she used very tough and unpleasant languages, I did not see any reasons that I was going to refuse to pay. I wait for the formal and written notice about the collection, so I can pay off the balance.After a while, I suddenly saw that my credit score drops from 776 to 694. I was so surprised because I keep my credit score above 770 for a long time. I believe that the huge score decrease is due to this collection event.However, the problem is that I have never received any written notice from this agency. I do not even know how to pay the balance. I have dealt with other collection agencies before, and I paid every balance I owed in a timely manner. So I have no collection in my credit history before.I was very angry to get involved into such unprofessional and unfair events from both the collection agency and Canyon Village Apartments, since their careless mistakes have a very negative financial impact on my mortgage plan. I have a very great credit history (>770 credit score) and do deserve a fair treatment and evaluation.I have already complained to the federal agency about this issues, and will take further legal actions if necessary.
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February 2018 by Ben Morrow
Lived there from 2011-2016.Pros: A/C, newer apartments, small playground (but in the parking lot where everyone comes in!), close to town, nearby trails in Acid Canyon, office staff is nice, small on-site common center (with games and a big tv) that residents can reserve for events, small fitness center, coin-op laundry on site.Cons: Generally responsive to maintenance issues but the contractors they use sometimes aren't the best, parking is sometimes problematic if you live in a far building, views aren't incredible, lots of stairs (but you get used to it), not a ton of storage space in the apartment (or maybe we just have a lot of stuff).
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February 2017 by Sky YANG
No elevator.
