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March 2024 by Spirit F.
Wonderful kind and knowledgeable staff! Took care of our needs 1 minute prior to closing.... and at Easter Holy Week ! We totally recommend these people and this business! Thankyou Martin and Heidi Montes
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February 2024 by Syl via
Vincent showed me the basics of checking air and putting it in your tires. came with complimentary air and air gauge. thank you for your help and kindness!
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February 2024 by Gage Brown
This location has some great staff! They work quickly and efficiently and are equip to answer any questions. The assistant manager, Vincent, is a great guy. Very professional, helpful, and knowledgeable. The staff here will show you plenty of options for your vehicle's tires and explain the difference. Paying online and scheduling an appointment will definitely get you in and out a lot faster. Discount Tire can get really busy so plan ahead.
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January 2024 by Patricia Gabaldon
Great customer service and the service is fast
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January 2024 by J K
Everyone just stands around and does nothing
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January 2024 by Chris
Ordered some tires, but they didn't contact me before my appointment to let me know the tires hadn't arrived yet. They made it right and greatly improved their communication with me from that point on. I am very happy with the tires and the overall service I received.
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December 2023 by Phyllis Riddle
Discount tires is the best
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December 2023 by Mia Ufomba
These guys are the best! The fastest tire service I've ever had. Amazing discount!! Wonderful customer service!
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December 2023 by David Porras
Kyle is absolutely wonderful I drive all the way from Albuquerque Because I trust nobody else with my vehicles. Emanuel has always been great customer service and pays great attention to detail.
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December 2023 by Charlene Carrillo
I’ve been a customer with discount tire for many years. Oscar was very understanding and helped me get good quality tires for a reasonable price. Plus he upgraded the tires! Excellent customer service!
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November 2023 by Nanci Nielsen
Used to be exceptional. Now poor customer service. Don't honor appointments. Different workers tell you opposite 'facts'. I don't trust this store any longer. I have been with this company since living in California where they are American Tires. I will travel to one of the stores in Albuquerque to replace my tires.
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November 2023 by Matt D.
So originally I made an appointment for 9 o'clock. I got there at 8:30. They told me they would get me in by 10. I was pissed. But then they get my car done by 9:15. I just wish they wouldn't tell me 10 o'clock when all I'm getting done is putting four new tires on a car that I already paid for the tires.
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October 2023 by Edie Brook
Overall good experience. Like any place, they tried to upsale items but I was able to get most of what I wanted done. I felt they talked me out of some of what I wanted done for other things that "were eeded". They completed the work in the time frame offered. Would recommend. They offer free air check in a drive thru line- for future reference!
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October 2023 by JB Dub
Would give this place a 0 star if i could was there before over 20 people no exaggeration. Checked in, at 10:30am. The link time said they would get me in by 12:20 and would be done by 1:20 waiting until 1:30pm every one that was there after me got in and out. No joke over 20 people. So i got up to get my keys and the guy says i still have 2 people infront of me… very disappointed with their service.
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October 2023 by Matt Torres
I don't like businesses that use scare tactics to sell you what you don't need. Discount Tire is one of those businesses. The first thing they do, no matter what you came in for, is scan all your tires to check the tread depth. If any of the tires show some ware, They recommend replacing them immediately to avoid a potential accident.They offer free tire pressure check and free flat tire repair. This gives them an opportunity to sell you a set of tires. Once again, they'll use their scare tactics to do this. This tactic takes advantage of the consumer and is detrimental to the environment.I had them replace 2 tires on my 2021 RAM 3500 dually. I also had them install new Tire Pressure Monitor Sensors in 2 of the tires. Installation includes mounting and balancing. When I picked up the truck and drove it home, I noticed that the front tires, which were the new tires, were out of balance, and all the tires indicated the wrong pressures, even after driving many miles to allow the TPMS to reset .I had to make an appointment to take it back. It really bothers me when I have to waste my time to correct something that should have been done correctly in the first place.This time they did balance the tires and inflate all 6 tires correctly.If you fill out their survey, they will not allow you to post it unless you agree to their ridicules terms which violates your consumer rights. That's why I'm posting a review here.
