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December 2023 by Veronica Gonzales
This is the 2nd time this company has done this to me. I called and talked to a lady, she set me up for a 12:30 appointment and nobody showed up. I called to let them know and she said there’s no way I said a time, they are so busy , they can go later. Later came and left’s no one showed up. This not a reliable company if you want to call them that………?
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December 2023 by RC’er 4 Life
Don’t consider giving this business any of your time and money. Had the most unpleasant experience.
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December 2023 by Robert B
Best place for used appliances and parts
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December 2023 by Jesse Parra
Unprofessional. Made 2 appointments, they never showed up. They didn't even bother being courteous and calling the customer to let them know they weren't going to show up.
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October 2023 by Eric Golden
Very bad he I guess never even plugged it in see if it worked it was dirty but look nice 250 bucks we tried calling them back because it didn't work never called back out $250
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October 2023 by Theresa Baros
A couple of years ago, Osvaldo Sr., was very knowledgeable, professional and prompt. He did an excellent job. BUT his son constantly promised to come to look at our dryer. Not only did he not show up, he didn't even call.I gave this company a referral before but never again! I ignored the negative reviews because I had good service in the past.Will NEVER call them again!
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September 2023 by Patrick Leyba
Very poor service! Scheduled them to look at my washer. They were supped to be at the house at 9:30am, no call no show. They called us later that day at 6:00pm and asked if they could come by in 20 minutes and still didn’t show up for over an hour. They rang the doorbell and were walking away before I could get from my living room to the door. The technician proceeded to look at my washer for less than 5 minutes, said he was going to get the part it needed, and would be back in the morning. Again he never called or showed up.Service: Washing machine repair
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September 2023 by Kris Flores
I've used Balderas for years. Not only for my personal appliances but through my business as well. They have always been professional, affordable, and above all humble. I highly recommend them.
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August 2023 by robyn carter
Love this place! Excellent customer service my used washer dryer have worked perfectly they deliver Pronto! Great prices
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June 2023 by Patrocinio Giron
Paid them for a repair and part three months ago, Osvaldo "Ozzy" Has been making excuses but hasn't shown up. Went into store and spoke to owner and was promised he would stop by my house an the afternoon and never showed up...I have text messages proving my conversations with Osvaldo. Plain and simple, stay away they don't care about customers anymore
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June 2023 by Lucina Carranza
Went into the store on s main and spoke to Mr. Banderas himself and set an appt for 10am the next day, it's 4:35pm no one has show and up. I called at 1:35 and Mr Balderas called me back said he would be here in 40 minutes no show. I was reading the reviews I really liked how they respond like stupid kids, ITS NOT ME THEY ARE TALKING ABOUT SOMEONE ELSE that sowes it all IDIOTS!!
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April 2023 by James Comstock
Excellent service and selection of refurbished appliances. Saved several hundred dollars with my purchase of a used full size refrigerator. Juanita provides courteous and knowledgeable service. Their free delivery and set-up was both on time and done around my busy schedule.
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April 2023 by Juliana Martinez
They sold me a moldy washing machine that doesn’t even work or spin. The man delivering didn’t show up for hours on end but claimed he would arrive at a certain time. He ghosted me once I tried contacting him about the broken and dirty washing machine. Now I’m on a “waitlist” for a different machine, which I’m sure is just a lie.
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April 2023 by Daphne Wirthlin
Balderas came out to fix a fridge leak issue… I was told that it was fixed…they told me they’d come right out at no charge if the problem came back…. The leak came back..the issue was not fixed (they’d charged me $50 )…the fridge was leaking all over my kitchen floor I called them Many times and was given a lot of excuses by the gal answering the phone, telling me they were in El paso, and she couldn’t reach them.. they’d call me back….I got no call back and, sadly, was not surprised!Stay away from Balderas!!!Service: Refrigerator/freezer repair
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April 2023 by S D
Bought a dryer, went out next day. Refused to honor wareanty, no refund, no response. Would not even pickck up! Scammers! Do not use! Did not deserve 1 star
