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February 2024 by Alicia Koger
When the fill the smaller it's quick in and out. But customer service lacks all the way around. They seem to be inconvenienced to go outside and fill the smaller tanks when most of them are certified when the drivers are out refilling the larger tanks at customer hones with the trucks
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January 2023 by Everest Hall
Not sure what is going on with these guys. It’s been a really impossible to fill my little propane tanks. They close the refill station at random times, the line when it’s open is sometimes 3 people deep. Totally unpredictable service… it’s a real shame
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November 2022 by Viviana Van Wagoner
If you can get your gas somewhere else do it. The only thing good about this company is the owner Leeland. The office manager Leslie is very rude, horrible customer service. In all of my years of working with utility companies, I have never been treated so rudely. She will literally hang up on you if you even ask a simple question she does not like. We have been buying their gas for over 4 years now and you would think this person would warm up to us or even have an ounce of compassion. Nope-she immediately goes for the jugular and lets whoever can't pay their gas bill know they are to her, irresponsible. Little does she know a lot of us have been struggling during the pandemic, even with the increased inflation of gas prices and food to feed our families. I really wish we could go to a different company, but unfortunately this is the one my landlord picked and we have to put up with her. She is a cold hearted person.
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June 2022 by Tyrone Hampton
400$ for 100 gallons in the dead of summer is called price gouging will be removing this service from my property
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April 2022 by Lyssa Castell
Rude customer service!! My husband called to have our tank filled and had asked if we could pay extra to have it delivered early as our tank was running low. (This was our first time having to use propane so we didn't know when exactly to call them to get it filled). Whoever the lady was who spoke to my husband was so rude. She literally cussed out my husband because we let our tank get low, he tried to inform her that we had never had to use propane and we weren't sure when to get it filled and she said it wasn't her problem and hung up on him.
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March 2022 by Joe Crespin
Great customer service right from the start. Just like stated to the young lady as long as I'm honest with you guys it should be returned and I will return the last place not so honest. I can't remember her name but thank you until the next time. ??????.
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March 2022 by Marisabel Rosario
Prices are decent. The staff is awesome. Thanks for your Help Leland.
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March 2022 by Jodi Love
Great staff only been a few times that they have not been open lately but I'll wait to get propane before going any where else.... especially those rip off places outside the stores 27.99 for a 4 gallon tank......thumbs up to the staff at Cortez!
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March 2021 by Kays Rv
The Cortez Gas team is knowledgeable, courteous and professional. They always work hard to provide great customer service. Thank you, Cortez Gas!
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March 2021 by Liz Chambers
I love the service I get from Cortez. Everyone is very responsive. A big shout out to Colleen, Leslie and Lelen.
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March 2021 by Shākano Nghô
Such a delightful group of goddesses working, personable and very happy to be helpful. If you get a chance to come by, super cheap and close to i40
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February 2021 by Phil Pelc
Needed one bottle filled and wanted to buy 2 new bottles and have them filled. Colleen waited on me and was all smiles even though she was busy. She said she only had one new bottle that was filled and that it would take 45 minutes to purge and fill a second. She asked if I could come back in 45 minutes, I said sure and came back in 20 minutes ready to wait 25 more minutes. She had just finished filling the bottle and said I was ready to go. The young man who I settled with inside was just as nice. Great, caring people and fast, friendly service.........everyone get your LP bottles filled here!
