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January 2024 by Mike Leibowitz
What a great company! Quick, courteous, and reasonably priced. The staff is extremely pleasant and very knowledgeable.
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September 2023 by Martin Krebs
Quick and friendly service.
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July 2023 by Gracie Zamarron
Our battery light came on as we were driving down interstate 40 on our way to Albuquerque from Houston. The radio screen in the car started flashing and the engine started to sound weird… I was terrified for my family as we prayed to just make it to the next exit! We were so grateful to make it to Wagon Wheel Tire & Auto where we were greeted by Charles. He helped to find the problem and connected us with another mechanic who would help us out faster than he could (they were backed up about three days…) He got a battery for us, replaced it and did a full diagnostic on our issue. I AM SO GRATEFUL FOR CHARLES AND THIS MECHANIC SHOP. Thank you Charles for helping us out in what could have been one of the scariest moments for our family!
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March 2023 by Averill Davis
Called at least 3 times over an hour before closing with no response and a voice mailbox that was full. If you need help in the middle of nowhere, call someone else.
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October 2022 by Wade Wylie
Broke down in a U-Haul 1 mile west of this shop because someone tried to cut out my catalytic converter in Albuquerque while moving across the country. Was able to get to the shop (with ear plugs) and they were able to fix it entirely in about 1 1/2 hours on a Sunday morning. Owner called me the next day to make sure everything was ok. Best customer service I have ever seen in a repair shop.
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October 2022 by Jacob Pisana
We broke down at a gas station, Pete showed up and quickly identified the problem and worked expeditiously to get us back on the road. Additionally, Pete went above and beyond the next morning by attempting to locate parts that we needed for the truck. He even followed up with us to provide suggestions for the future. Can’t thank Pete enough for his service and can’t recommend him enough for anyone needing a tow or service in the area.
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August 2022 by Middleton Motorsports
I made some poor decisions and ended up with a tire dilemma on the side of the highway. These guys worked late and saved my day. Top notch customer service.
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August 2022 by Ashley Leong
Charles and his staff, especially young Sterling, were absolutely the best! They stayed open late to help us with our emergency tire issue while we were traveling on our road trip. We are so grateful for their help and professional knowledge. Thank you so much Charles and Sterling!
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July 2022 by John Doe
Helped me out with a jump start and new battery terminal connectors, he was there 10 minutes after i called.
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June 2022 by Pat Urlacher
Called the shop inquired about a trailer tire I needed they had it in stock. The gentleman on the phone was very curtios. Told them where I was told him I would see them soon. As soon as I arrived I was greeted nicely. Pricing is fair and the service excellent. Thanks for the speedy repair so I could continue on my way back to Washington state.
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May 2022 by storm wickham
Awful customer service. Every time I call for some work they act like they are booked. I will never come here since every time I call to have my only vehicle worked on, I have to do it myself because they are "too booked" and don't "Work on Japanese vehicles." Terrible. Starting to wonder if they are even ASE techs. I am disappointed as people at work "recommend" this place to me. They don't know cars. They just know fleet and American brands. Unprofessional and not productive. I would not trust them to work on a lawnmower.
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April 2022 by Audre Green
No words can describe how thankful I am to the wonderful men here!! They helped me with my issue with no questions asked and had me on my way in no time. Thank you all so much!!!
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February 2022 by Arturo Guzman
My truck broke down last month in a rest area. Called them and quickly went over to get me back on the road! Thank you so much!!!!
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September 2021 by Alli Fry
Not only do they offer great service, These are some of the most kind, helpful and professional people. So grateful for them. And a special Thank you Mr.Charles for all of your help.
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July 2021 by Chris Gibbs
They were awesome the got us back on the road safely in 30 minutes prices where great thank you