AutoZone on S Avenue D in Portales, NM is a trusted auto parts store known for its helpful and friendly staff. Customers often find what they need easily, and if not, the store can usually get it within a day or two. The store is clean, well-organized, and conveniently located. Staff members are praised for their attention to detail, patience, and willingness to assist with tasks like installing batteries or other car parts. Many customers highlight the exceptional customer service, with staff showing kindness, care, and genuine interest in helping customers fix their cars. Notable employees are recognized for their helpfulness and professionalism, making customers feel valued and cared for. The store offers a positive shopping experience, with some customers noting that the staff even go above and beyond to ensure their needs are met. Overall, AutoZone in Portales is highly recommended for its high-quality service, helpful team, and reliable auto parts, making it a favorite choice for local car owners.
Right parts great price. Most employees knowledgeable about vehicle maintenance as well as proper diagnostics with diagnostic aid tool.. willing to outsource to locate the correct part for your job employees willing to assist with wiper battery and light installations as well as fuse exchange
August 2025
The best AutoZone I have ever been to. Thank you for all your help.
December 2024
Awesome service mindset. Trake, the store manager, troubleshoot my car, installed a new battery and tested to make sure everything else was running as should (alternator). Saved my Sunday and my wallet from a potentially expensive shop bill. Thank you!