AutoZone on S Avenue D in Portales, NM is a trusted auto parts store known for its helpful and friendly staff. Customers often find what they need easily, and if not, the store can usually get it within a day or two. The store is clean, well-organized, and conveniently located. Staff members are praised for their attention to detail, patience, and willingness to assist with tasks like installing batteries or other car parts. Many customers highlight the exceptional customer service, with staff showing kindness, care, and genuine interest in helping customers fix their cars. Notable employees are recognized for their helpfulness and professionalism, making customers feel valued and cared for. The store offers a positive shopping experience, with some customers noting that the staff even go above and beyond to ensure their needs are met. Overall, AutoZone in Portales is highly recommended for its high-quality service, helpful team, and reliable auto parts, making it a favorite choice for local car owners.
Edward and Joe went above and Beyond to help me this morning. Im stuck out of town with my keys locked in the back of the work truck and they together helped me solve my issue with smiles laughter all alone the way. Hands down the best Auto Zone experience ive had in years.
August 2026
Customer service by Micheal L at the auto zone in Portales, NM was top notch. He helped clean my car battery free of charge so we could test it and he came and helped right away after I asked another man to help.
August 2026
Genuinely the nicest people!! Everyone was so kind and extremely welcoming. If there's anything wrong with my car, this is the first place I stop at ☺
