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November 2022 by R3negade gamer
Very helpful service and they were both able to answer all my questions and they helped me see if I am eligible for the acp program and they were very patient and nice.
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June 2022 by Jon Sena
The customer service in this place has gone down hill in the last year. Was in the store four different times this past month and was either ignored or was told they couldn’t help me cause the system was down. Twice. Both times by the manager. Other times they said to me that I had to call customer service, for things I’ve done in that store in the pass. I’ve been a metro pcs customer for the past five years and before that was a T-Mobile customer for ten. Changing service ASAP.
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June 2022 by audrea Gariss
Bought a phone my boyfriend doesn't like it. Tried to take it back the next day, but they said had to waith the 14 days.. couldn't return the phone, couldn't get a replacement for the phone. And still can't get our money back still have to wait the 14 days. Will never shop there again.
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April 2022 by Alan Webb
Very Unprofessional, Ripped us off over $50 in made-up charges in store. Had to call customer service and file a fraud complaint against the store and got the charges credited back to the account. The lady doing it claimed she was the manager, however refused to provide her name when I asked for it.
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July 2021 by Emily S.
Oh yes! Not to hot, not to cool, just right. Great constituents with a laidback atmosphere. No clicks or pacs here. Just work out, get help, come 24/7, be safe and be you! Young, and not so young, staying fit and sharing the experience!! Love it Darrelyn!!
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June 2021 by Heidi Foshee
Adriana is fantastic. I'm less than a little techie answer paid my bill, setting me back up for auto pay for the 9th time. People somehow get my card number ,forcing me to get a new card. All the clerks there are very friendly, professional, and helpful.
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June 2021 by Yankeess_ Nicoya
Metro by T-Mobile is a grate store to go if you want to save yourself $1,200 a year of your regular monthly phone bill and that's not all if you get auto pay from your bank account to pay you bill auto pay will help save $70 a year and now add that $1,200+70= 1,270 on saving on just my phone bill. TELL ME WHO DOESN'T LIKE TO SAVE ON THERE PHONE BILL?
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April 2021 by Michael “Mike” Cox
Awesome and great Tesla and Pamela were especially Pamela she is smart and beautiful open about things andknowleable about things and beautiful
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March 2021 by Mireya Valdez
Great customer service!
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February 2021 by Michael Cox
Awesome and great Tesla and Pamela were especially Pamela she is smart and beautiful open about things andknowleable about things and beautiful
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February 2021 by Saraya Sims
Pamela Corral was awesome! She was very helpful.
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January 2021 by Gwen Mross
Excellent Customer Service.
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December 2020 by Brandon Bell
Awesome and sweet
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June 2020 by Misty James
Cruz was very knowledgeable and super helpful. She took care of our issues right away so we were in and out of the store in 15 minutes!
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June 2020 by n Merkle
Im gangstalked,and they're closed .
