-
October 2023 by Jason Jordan
I had an urgent banking need and the Branch Manager, Patsy Jimenez, went above and beyond the call of duty to help me. I would definitely recommend this location.
-
May 2022 by mzjonez37
Great experiences with this location. I was able to open two accounts for my kids on my lunch break with time left! thanks guys!
-
August 2021 by carol hudson
I love this branch! The Lady that you always see at the drive-thru is both helpful and kind!
-
April 2021 by Thom Buras
Very nice teller, took care of me very well.
-
January 2020 by Madison Linden-Swafford
First of all, I chose this bank because since I’m not from the area I wanted a bank with a wide variety of locations so I could deposit money when I go home or on vacations. This was a HUGE mistake. Anytime I went under my amount they charged me a $36 overdraft fee! I would only go a penny under or at most $15 under and they would charge me $36!!! I think that’s outrageous! I only go under because the app is so slow that I don’t know how much money I truly have and sometimes it’ll be +$20 than what it really is or -$20 than what it really is. I plan on switching soon, because this is the last straw I’ve had with this bank.
-
May 2019 by jOkEsOnYoU ツ
Great friendly place 10/10 IGN
-
July 2018 by Amelia T.
People friendly. All around great customer service. As you walk in you fell the welcoming. I love how they carry conversation with you and never make you feel uncomfortable. I've been to banks where I've felt judged for my background and here I didn't. I found what I was looking for. All the help I needed. The continue to call and check on me to make sure everything is going well
-
April 2018 by Rebecca Dewbre
I've been a member of US Bank for over 15 years and every time I go to the Portales branch they are rude and unprofessional. Often they question if I have an account there. I prefer to drive the extra 20 miles to the Clovis branch where they take the time to know me and my family.
