United States Postal Service
Post Offices,
Shipping CentersHours:
116 W 1st St, Portales NM 88130 Hours
About United States Postal Service
The United States Postal Service at 116 W 1st St is a reliable and friendly location that many customers appreciate. Staff members are known for being very friendly, helpful, and patient, making mailing packages a quick and pleasant experience. Customers often praise the clerks for their kindness and the quick service, with packages arriving at their destinations promptly. The location handles a high volume of shipments, including for manufacturers and distributors, with many satisfied customers noting that their packages are always received on time. Visitors also comment on the minimal wait times, which add to the positive experience. However, some mention frustration with customer service variability, noting that interactions can sometimes be rude or unhelpful depending on the staff member. Others express dissatisfaction with the lack of a local phone number, as navigating the automated menus of the 1-800 number can be time-consuming. Overall, the post office is seen as a dependable place that consistently delivers packages and provides friendly service, though a few find the service inconsistent at times.
Most Recent Reviews
September 2025
Love this post Office. her friends call her C. Front counter. i can pronounce her name but not spell it correctly. lol She was very nice. We shipped out 6-7 package at once. We even bought tape! This post office is resilient. keep up the good work Portales
Kind Regards
Christopher L. Hahn
September 2025
Love this post Office. her friends call her C. Front counter. i can pronounce her name but not spell it correctly. lol She was very nice. We shipped out 6-7 package at once. We even bought tape! This post office is resilient. keep up the good work Portales
Kind Regards
Christopher L. Hahn
August 2024
The staff is always very friendly, and there is never a long wait to mail packages. Always a quick & enjoyable experience. Plus, packages arrive to their destinations quickly!
More Comments(45)
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