-
May 2023 by Renee Stewart
I think it’s very unfair to complain about what they’re able to accomplish at this post office. They have set up a wonderful system despite the guidelines they have to work with and and the huge number of packages that go through the door. When they built this post office we didn’t have the online stores. How we purchase is changed dramatically over the last 10 to 15 years. These folks are overloaded with packages. And yet they do the best they can to accommodate all of us with a smile on their face. I happen to get large orders because I am not able to shop. And even though I probably get more packages than the average person they do their very best to accommodate. The other thing that folks just need to realize if they want to live in this beautiful town we don’t have postal delivery to our door. It is not our post office that makes decisions. Large companies i.e. Amazon have delivery programs set up from them that even if you go UPS or something like that it switches to the post office to take it to remote areas. To me they have come up with a system that works yes our package comes in one day and we get it the next day after 2:30 PM. These people work very hard to get that done. Who’s ever complaining seriously are they supposed to unload the UPS truck sort through hundreds of boxes just to get you what you want immediately. So for the next person that would like to complain. Think about the process and what an ideal way they came up with us getting our packages as soon as possible. And safely I might add. The hundreds of packages I’ve had to go through there and I’ve never had one issue. The team there are kind considerate and extremely helpful. They do their best to help us get our packages never mind our mail. And I would like to add to those of you that may not know. Many of these people have spent Christmas Eve working overtime to give us our packages that we did not order in time. So maybe if they just didn’t smile right or say the right feel good words one day. They certainly do by their actions every day supporting our community. And I for one is extremely grateful and would like to say thank you to the wonderful team at the Ranchos de Taos post office
-
April 2023 by Gary Harris
I heard before I got there that I needed to be careful, with how I asked for help. So I gingerly asked to get a PO box, and was denied as I had to have proof (including car registration) that I lived in the home I just purchased. I had brought in the closing docs, cable and electric bill, but did not have my car registration as I had driven a moving truck. She was as mean and unsympathetic as a cornered yellow jacket. So accordingly, I left. Hopefully they have somewhere else that I can get a PO box in town...
-
April 2023 by Renee S.
I think it's very unfair the post complaining about what they're able to accomplish at this post office. These folks are overloaded with packages that have to go through their post office. And yet they do the best they can to accommodate all of us that uses Post Office with a smile on their face. I happen to get large orders because I am not able to shop. And even though I probably get more packages than the average person they do their very best to accommodate. The other thing that folks just need to realize if they want to live in this beautiful town we don't have postal delivery to our door. It is not our post office that makes decisions. Large companies i.e. Amazon have delivery programs set up from them that even if you go UPS or something like that it switches to the post office to take it to remote areas. Even in the city that I came from. So I don't think it's too bad to have something delivered one day and pick it up the next day after 2:30 PM. These people work very hard to get that done. So for the next person that would like to complain about the system. They did not create it. But they do their absolute best to make it work for all of us. The team there are kind considerate and extremely helpful. They do their best to help us get our packages
-
April 2023 by Timothy Martin
I liked the ranchos post office it was quick and no one really uses it. Obviously if you go there when school let's out it's busy but you would have to expect that
-
March 2023 by Eric Jay
They're just doing their jobs. There are issues from time to time like anywhere else, and yes occasionally you might deal with an employee who is having a long day, but everything is copacetic for the most part. No issue is really that catastrophic.The biggest gripe I have has more to do with a lack of mailboxes in Ranchos. Quite a few people cannot get deliveries to their homes via USPS because they have no mailbox.This makes it difficult to order just about anything to your home online because there's always the fear that the shipper will choose USPS and your package won't be delivered but instead sent back. And it's not like UPS and FedEx don't have their issues.But that's what PO boxes are for I suppose.
-
March 2023 by Ari 2
The worst post office possible, the staff is rude and the delivery people don't even try, any time I order something they see it's in ranchos and just drop it there, I order stuff to my house because I work untill 5, the time they close, and since they are so useless they can't do their job they try to send back every package because somehow it's my fault for not picking it up, I hate this place and the people who work here more then I ever thought I could hate a post office what's so hard about delivering a package Jesus
-
December 2022 by Ken Whittaker
Would like to rate them a zero. One star is to good rudest post office.. that should be shut down..they would not help you if your life depended on it.. everyone should boycott this place and go to taos post office.
-
December 2022 by Mac McMac
I came in around 11:55am on a Saturday to pick up a package. I was rudely told by one of the workers that they were already closed, they close at 12:00pm. There were people in line however, so I decided to wait in line.The workers then start talking to themselves and say "there's still that one over there". "well we're closed". - Referring to me as 'that one'. They then don't tell me anything, but instead start closing the metal gate on my face. When I ask 'what is going on, you just helped those folks', I was talked over for anything I said.If you don't like working with people, and can't have a tiny bit of decency, then don't work in customer service!
-
December 2022 by Darkstar420
This is the worst post office rude employees refusing to help out with any problem that they are paid to do
-
August 2022 by American Yogi
Professional friendly service
-
April 2022 by Jeri Ann Jones
Have had said PO Box since 1982; with no questions asked or any statements given, has been shared with my grandparents (the initial owners of the box), my mom, my aunt and her family, my daughter, myself and most recently (a 12 year period) my boyfriend. However within the past few weeks (mind you have 'NEVER' experienced such poor decision making, the new Post Master; without any notice of said change, has taken it upon themselves to send mail back 'cause certain names weren't on the list for said PO Box .. I've remedied this by adding said name and hopefully no important mail such as tax returns or jury duty notices have been missed
-
February 2022 by Apollo Lyran
Rude employees... Was kicked out because they were closing in a few minutes acter i had just bought a box and tape and stood in line ... I was in the building befor they closed well before.. All i needed to do was ship the box i had literally just purchased from them
-
February 2022 by Robyn O'Boyle
Super grateful for the hard work these folks do
-
July 2021 by C Bion
Incompetent and very rude staff
-
July 2021 by Lori S.
The staff at this small Post Office needs to have some customer service training. One of the female staff last week was argumentative, accusational, and harassing, humiliating and embarrassing to me. I was polite and thoughtful, never causing any of her negative attitude. I tried to contact the manager but wasn't able to speak to him until today. He wouldn't even listen to my side of the factional story. It was a huge waste of time. I won't even go into the mail delays, as it is not applicable to this complaint. This is what to expect in small town unprofessional operations.
