O'Reilly Auto Parts Store #5335 in Raton, New Mexico, is known for its helpful and dedicated staff. Located at 1200 South 2nd Street, this store offers a wide range of parts, tools, and accessories, along with helpful services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program for specialty tools, requiring a refundable deposit. The staff members are praised for their exceptional customer service, often going above and beyond to assist customers during emergencies and after hours. One customer was grateful for a staff member who quickly provided a radiator and fluid after their truck's radiator blew on the pass, saving them from a costly tow. Others appreciated employees who opened the store after hours to help travelers in urgent need, demonstrating a level of care and kindness that is rare today. Customers also value the store’s attentive and friendly employees who take the time to diagnose vehicle issues and provide the necessary parts. Overall, the store’s staff is recognized for their courtesy, willingness to help, and genuine care, making O'Reilly Auto Parts a trusted resource for vehicle needs in Raton.
We broke down in Raton on our way to OK from CO and I do not know what I would have done without Steven and Sam! Truly, they are heros who went above and beyond to get me and my kids, safely, back on the road.
December 2025
Incredibly helpful and kind when our van broke down!
October 2025
Nicest staff and most helpful team I’ve ever met at ANY auto parts store. Steven is the man, thank you again my friend.
