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December 2023 by Tiffani Robinson
Clerk was rude and because I didn't have an account she said she could not take my change and exchange it for cash. I would have gotten an account there but why bother when you are treated less than because you don't have an account
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November 2023 by Margaret Meredith
Cynthia Herrera Martinez was very knowledgeable and offered my the best choices for me as an individual customer. Her personality was positive and I will be a happy customer at the Bank of Albuqueqrue.
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September 2023 by David Lucero
They have been my bank for years. I've always gotten excellent service from them. Highly recommended!
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August 2023 by Manuel Herrera
I needed to open a checking account for my son. They helped us very quickly and very efficiently. The best service, hands down!
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August 2023 by Randall Flagg
8/3/23 I waited in the DT for 5 minutes before I saw someone who I could get thier attention. You're getting slower n slightly rude. I think it's time to change banks
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August 2023 by Geraldine KLINE-ALDAZ
The representative assisted me with a few items. She was very helpful.
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May 2023 by TMac C
Three times now I have gone to pay my HELOC with a payment coupon. EACH time I have written in where their coupon has principal payment… each time they pay full extra amount to just the payment! Then I question and Cynthia teller acts like it is my fault. Sends me the corrects receipts no thank you sorry about that nothing! Three times now they fail to read the payment coupon!
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May 2023 by Daleen Gossett
BOA is a Wonderful Bank, mostly because of the people. Very Professional and Nice to the customer.
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February 2023 by Judy G.
I have been a customer of bank of Albuquerque for years and the branch on southern is wonderful ! Everyone is always friendly and helpful! thank you
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December 2022 by Tam Taylor
Thank you so very, very much Tyler for your kindness and professionalism! I am so pleased that you were able to help me with my personal banking matters. KUDOS!!!!! Be blessed on this day!
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December 2022 by Dellen rEED
Yesterday which was Sunday I tried to use the ATM on Southern and it didn't work so I went to the ATM inside of Albertsons on 528 and it didn't work so today very nicely I called up the Bank of Albuquerque on Southern and this woman was so abrupt with me she must know that there's no ATMs close to Rio Rancho after Southern and the Albertsons is down but she was just dismissive of me and I didn't appreciate that and I've been going to that bank for quite a while
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September 2022 by Ryan Macias
Why are they closing early at 4 when every other location is open until 5. From the looks of other reviews I'm glad they were closed they seem to not be a very good bank at all
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May 2022 by Kristi Rhinehart
Beautiful bank. Very clean. Super short staffed here. I had to wait in line for 15 minutes just to make a withdrawal.
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April 2022 by Donna Bateson
I just moved to Rio Ranch from Texas and I chose Bank of Albuquerque based on the reviews I read from other satisfied customers. I went into the local branch to complete my account opening process and had the most positive experience with Tyler Zarich at the southern blvd branch! He was so kind, friendly, positive and just a complete pleasure to work with! His knowledge of the bank and professionalism just confirmed my choice when choosing a bank! I’m very pleased with Bank of Albuquerque and trust that they will be able to meet all my financial needs going forward!
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March 2022 by Dwight R.
This is the worst bank that I have ever seen when they hold a certified cash is checked for a week to clear that's guaranteed funds and when they will not give you a balance over the telephone they say they cannot do that there is something seriously wrong with this bag it is no good.
