Big Lots in Hilltop Plaza on Rio Rancho Dr SE offers a positive shopping experience with a helpful and friendly staff. Customers have praised employees like Jay, Lisa, Freddy, and Manual for their exceptional assistance, especially in the furniture department. They go above and beyond to check stock and help customers find what they need. Louis, another employee, is also noted for being pleasant and helpful. The store provides a good selection of products, including seasonal items, furniture, outdoor lighting, and holiday decorations, with some great prices and closeouts on popular brands. Customers appreciate the store's organization, allowing them to browse without feeling pressured. Overall, this Big Lots location stands out for its attentive service and variety of items, making it a worthwhile stop for shoppers looking for great deals.
