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November 2023 by Alex B.
I recently went back about a week ago to buy some more drugs to help numb the pain, which I've experienced an increase in since Martha left with the kids, and the parking has improved. I've impressed, and I have returned every day since, and I will continue to return until Martha comes back, maybe there's still a chance? There has to be, right? It can't end like this, right?On an unrelated note, does anybody know if there is any therapy close by?Yours truly,Alex B.
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September 2023 by Rod F.
We received a text message saying my wife's prescription was in. I got there at 1:35 pm to pick it up, only to find that they were closed from 1:30 to 2! No sign indicating that fact. No notice of that in the text message. So, if you're a new customer of this CVS location, be aware of that fact.
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April 2023 by sarah G.
I prefer CVS because it's always less busy than Walgreens, but I might have to leave CVS due to the new pharmacy hours. It's ridiculous to close the pharmacy at 6pm on a Sunday.
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February 2022 by Jeanne G.
The overnight cashier is always very friendly and super helpful! She makes coming to this CVS a pleasant trip, my fiancé and I came in at like 2am (lol like always) not sure of her name but she wears glasses and is an older lady, if she sees this i'm the girl with the blue hair and thank you so much for always being kind to us!!
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October 2021 by Howard B.
I normally don't rate Pharmacies, but the customer service I received today was great. The lady with purple hair fantastic, sorry didn't get name. She caugh a way for me to save $17 bucks. Vitamins were buy 2 get third free. She was very friendly & helpful. I can shop anywhere, but customer service will always bring me back.
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October 2021 by Margie F.
If I could make it no stars I would. I get mail order prescriptions from CVS-Caremark (a combo formed when CVS bought Aetna whose pharmacy was Caremark). When my mail order CVS Caremark prescriptions were lost in the USPS, I went to this CVS store for help in getting a small number of pills so that I could figure out what had happened. My problem was Not Important to the CVS pharmacy. They are their own store front, and have no relationship with Caremark, and one employee even remarked, "I mean this would just be a day without XXXX drug". They sent me to a couple of different people, to the MinuteClinic, and the response, "not my problem". I will never use this CVS again. Rude, not interested in my problem, and deserve to be GONE.
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March 2021 by twilla s.
I went to minute clinic today to get a Covid test for a work thing I had no symptoms nothing I waited had to go to the bathroom so I called the man i talked to said it was 10 minutes past the time I was supposed to be in there so he told me if it's 10 minutes past you can go ahead and go in. so I went in and then they yelled at me for going in. And I told her that it was their employee that told me to go in and they told me I shouldn't have called so it was my fault for calling! Then they called to give me my test results and they started asking me my medication list. I told them I didn't want to give it because that was personal info. She starts reading my meds to me? I am mad that a place I don't do business with has my med list and why did they ask me if they had it. They ask for insurance prior so My insurance must have allowed them access to it because they have you add them to my chart. Do add them! they don't need my personal medication list so I can get results of my Covid test. I asked why they needed ? She said because her boss told her to get it? Very rude go somewhere else I've had a Covid test at another place and they didn't ask me all those rude questions. The other place didn't need to know my medication list or where I work ect! Just contact info.
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January 2021 by Himani B.
Had to switch over to a CVS pharmacy from Walgreens due to my new insurance. This particular so-called "pharmacy" is just the worst. I broke my wrist and tried to call in my prescription over the phone to avoid the wait...on hold for 10 mins, only to have someone answer and transfer me to a prescription voicemail. Now, they couldn't look up the prescription number via the first automated machine, what makes them think that an automated voicemail would help? Called again, she asked if it was a hard copy of a prescription, which it was so they couldn't accept it over the phone. Ok whatever, drove to the pharmacy only to find out I can't pick it up today. Called again the next day to make sure it was ready...on hold for 25 mins...someone answered and immediately hung up on me. Thanks for nothing guys! Go with Walgreens if you have a choice.
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January 2021 by Ingrid L.
Let me first say, I moved here from California 2 years ago, had an exceptional cvs located close to home that went above & beyond for their customers. I gave now been coming to this location for 2 years , they are so friendly, professional & helpful in every way. Today I had a horrific thing happen at the drive thru See photo. The manager came out to check on me & was so kind making sure i was ok. So thoughtful. I am so grateful for his kindness. Pharmacy , I have a Brand new truck 3500 Ram so it's big & to say I was devastated is an under statement. I just did not judge distance around pillar carefully got hung up on running boards. Thankfully AAA came out & rescued me.
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January 2021 by Tina V.
I will not return to this Pharmacy again. I switched insurances and CVS contracts with my new insurance. I had been calling and talking to CVS about my transfer of medications to them. Every time I called them I would wait 20-30minutes before someone picked up the phone. I was always told I will call you back...never got a call back, I was the one calling them back. Sorry to say I needed my medication and they told me I could get one month supply but when I went to the drive thru and they said NO we can only do a three month supply. Why don't you try Walgreens. Maybe they can do one month supply. Really???? After all my calls and communication with them, they tell me that. WOW!!! Yeah, I will never recommend anyone to use CVS....they suck!!!
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January 2021 by Veronica G.
Have been on hold for over 20 minutes. Attempted to use the online service. After finally find the RX I need was told to call pharmacy that doesn't answer the phone.
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August 2020 by Sipper T.
Probably the most terrifying visit I have ever had . From the moment I walked I the worker ed made creepy eye contact with me and followed me around the store . I went down aisles to get away from him . He stood behind me the whole time I was doing self Checkout when I told him I felt uncomfortable with him in my space he got closer and told me I was crazy . I will continue going to this cvs because I'm not afraid of some guy telling me he's a manager and doesn't respect my space . He refused to help me even when their self Check out wasn't working . Ed you are a sad man who had to wear a muscle shirt to seem intimidating to someone who is shorter than you are . If you are a manager I feel bad for cvs . I pay with a $100 bill and he treats me like a criminal when he actually looks like one.
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March 2020 by Kali K.
Very nice store! I am sorry others had issues previously but my experience was excellent! Clean store, well stocked, smiling greetings from every team member I made contact with.
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September 2019 by Lauren R.
I've never been so angry leaving a pharmacy in my life. Only went to Rio Rancho CVS ON 528 as a last resort. The pharmacy technicians at this location aren't smart enough to count to 10, let alone WORK in a pharmacy. Waited 20 minutes before the technician that told me my medication would be ready in 30, just for her to tell me they didn't have the script that I needed in stock. What a joke. Everyone reading this review should transfer your medications to WALMART, everything is half the cost of the sh** show that is CVS. Will NOT be back.
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August 2019 by Skye P.
The staffing at this location is excellent in terms of great customer service and enough people to serve demand. However, this corporation is a train wreck. Why do I get a 4-foot/long paper receipt with every purchase? Why do I get a text message that says that my prescription will be ready for the next 8 days, yet when I show up after only 3 days, the prescription has already been returned to stores? Get your sh*t together, CVS.
