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November 2023 by Catherine G.
Went there happily to sign up, intrigued by their monthly $29.99 deal that they have blatantly advertised on their building as well as their website. Upon arrival, we were told the deal was canceled. After we said we were still able to do it online, the girl working the counter snapped at us and said "well you can't do it in person," so we left. Very disappointing experience, especially because we were so eager to give them our business.
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October 2023 by Fernando Moran
You can’t sign up. They’re closed during business hours. Don’t answer the phone. Don’t answer emails. But it doesn’t look like they’re closed.
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October 2023 by Jordan Skinner
Great gym, friendly staff and fellow gym goers. Not nearly as busy as big commercial gyms
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September 2023 by Rob Camp
I'm not even sure if I would bother stopping by the gym since their customer service sucks... I called to ask some questions, and the person covering stated " I'll find the manager and have them call you back in five minutes." LOL it's been an over an hour. This was after sending an email from weeks ago thru their contact section which STILL remains unanswered. I'm not looking to bash the place, but seriously based on these two customer service interactions or lack thereof, I'm not sure its worth it to join.
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June 2023 by Alyssa Leary
I have been emailing Elite since February to cancel one of my memberships on my family account and they have just ignored me. At I went in to the gym and they said they only can cancel memberships via email. Then finally they responded about 2 or 3 weeks ago for proof of the communications I sent so I sent them all of them. Now the are ignoring me again. In the communication in April I asked for all of my memberships to be canceled if this is how they are going to do business. The reason I am giving a one star is that I just got charged again for the memberships I canceled in February. Don’t trust this company they won’t stop charging you if you want to cancel.
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June 2023 by April B.
I have been emailing Elite since February to cancel one of my memberships on my family account and they have just ignored me. At I went in to the gym and they said they only can cancel memberships via email. Then finally they responded about 2 or 3 weeks ago for proof of the communications I sent so I sent them all of them. Now the are ignoring me again. In the communication in April I asked for all of my memberships to be canceled if this is how they are going to do business. The reason I am giving a one star is that I just got charged again for the memberships I canceled in February. Don't trust this company they won't stop charging you if you want to cancel.
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May 2023 by Ivan Yazzie
Top notch gym with amazing gym equipment and the environment was friendly and enjoyable
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March 2023 by Jeff Trent
Great local gym! Elite has all the equipment, free weights, cardio, boxing, kickboxing, and other gear you will need for a perfect workout. Better than defined any day.
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February 2023 by Dominique Candelaria
Elite Physique Gym is a gym like no other! The equipment is high quality. They have a great range of weights and equipment. Their classes are a lot of fun and have taught me a lot. The environment is very friendly and clean. I’ve never had a bad experience with the staff or other members. Everyone is very helpful in any situation. The 24/7 access has been a huge benefit while juggling school and work. I have been to many gyms but this one stood out because it was never busy! I have come between 4pm - 7 pm and I am able to complete my workout with no trouble.
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February 2023 by Arianna Duran
Elite Physique Gym is the best gym I’ve ever been a part of. Their staff is always welcoming, the range of equipment is stellar, and the cleanliness of the facility is admirable. The prices are competitive and they offer so many different classes! The 24/7 access helps me balance my busy schedule! Thanks team Elite! ?
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February 2023 by Jade Melek
Great environment! Very clean and definitely will enjoy working and working out here!
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January 2023 by Marcos Herrera
Great gym just need music in the back room and some better punching bags.
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November 2022 by Rashaan Pacheco
I've been calling this gym to get some questions answered about joining, but I either get no answer or someone does pick up and then hangs up. Super annoying.
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September 2022 by Maruf Alikhan
Absolutely loved the facility! Hands down one of the best places to go to if you are in the area or Albuquerque in general. Wide range of free weights and machines. I was there during "prime time" and I was able to complete my routine without any issue.
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July 2022 by Dave Wallace
Was visiting family and just needed to work out a couple of times while I was there. The facility was great and the staff was very accommodating. Would definitely go again and recommend it to others.
