Michaels is a well-organized craft store that offers a vast selection of supplies for various creative projects. Customers can find popular items like art supplies, fabric, canvases, yarn, knitting and crochet supplies, frames, floral materials, scrapbook items, beads, jewelry kits, and craft machines. The store also provides party planning essentials, including balloon inflation, decorations, gift packaging, and seasonal decor. Visitors to the Rio Rancho location have praised its easy access, cleanliness, and helpful staff. Many appreciate the clearly labeled aisles that make finding items simple. While some customers have noted that employees may not always be knowledgeable about coupons, others have shared positive experiences with staff members, especially in the framing department, where employees are described as friendly and quick to assist. Michaels is popular among families and hobbyists, who frequently return for their crafting needs, especially during holiday seasons. Overall, it is a convenient destination for anyone looking to unleash their creativity and find everything to create anything.
Totally impressed by the Customer Service received shopping this Michaels location for Instacart. Alicia was helpful and polite in finding all the last minute Christmas items on the list from first contact to checkout.
October 2025
They had large sheets of paper. My wife was stoked after Amazon fell through.
October 2025
The employees are so awesome! They are very nice and greet me as soon as I enter. Everyone is very helpful:)
