-
February 2024 by Ernest Zamora
Needed to return an item no issues with the return had receipt on hand.
-
February 2024 by Lyle Montoya
Everything I needed at all locations.. ?❤️?
-
February 2024 by James Caldwell
The price is right; all veterans get 10% off. The store is clean, well-stocked and pet-friendly.
-
January 2024 by Tanesha
We have a good experience almost every time we go. However we did buy a glow fish and 1 of the cashiers flipped the bag upside down which we thought was strange. Needless to say the fish didn't even survive and make it to our tank at all. So that sucked. The next day the did take the fish back and give us another and it is still alive. So I'm not sure if it was just a freak accident or if it was the cashier flipping the bag upside-down ?♀️
-
January 2024 by Bernie Lujan
Great place
-
January 2024 by L.A. Kelton
Small, but nice store
-
January 2024 by Perkon
I absolutely adore this location. Everyone here is super friendly. Dan is an amazing manager and is super friendly. Remembers people well and honestly a joy to see!
-
January 2024 by Pete Budagher
If prices and dog food keep creeping up we will need to start purchasing from Sam’s or Costco
-
January 2024 by Jesse Sosa
Great service, nice poeple that care about animals/pets.
-
January 2024 by Andres gallegos
I only get the best food for my puppies and toys as well thanks petsmart
-
December 2023 by David Anderson
The dog training classes are fun and helpful. Love their grooming service.
-
December 2023 by Ashley Hughes
Pathetic. This poor Guinea pig sitting on this table (barely!!) no food, no water, no bedding, no hide, no toy/chew, NOTHING. I asked a worker whom was very rude about it and said “that’s why it’s a private area”. So apparently it’s okay to have them in this situation as long as it’s done so privately. I get he may be sick or going for some vet apt that requires fasting but this is inexcusable. Can’t offer a house to feel more secure? Bedding? A toy? Nothing. Really disappointing since this is the same petsmart we adopted a hamster from that was sick at the time. He had a chronic head tilt due to ear infections and couldn’t be sold so we adopted . Everyone loved him and handled him for his meds so he was really friendly. He lived 3 1/2 years with us. So sick or not the animal should have a proper place to rest/live. She also went back there and immediately moved him out of sight but not long enough to have Provided him basic necessities. So not only is he potentially sick but now he gets to be stressed. Absolutely unbelievable. I wonder if he’ll have to sit like that all night in that cold, lonely, scary, empty cage ? also had he walked to the front of that cage he would have knocked it to the floor. Whatever careless employee did this needs to be fired. Go work at a gas station.
-
December 2023 by Byron Lawless
People are really nice and dog trainer Alexis is good at training dogs and there owners
-
November 2023 by Josh Corbett
It's great for Rio rancho. The staff is awesome and knowledgeable about your pets needs. The corporate side of the store doesn't stock certain brands . But I have a Cane Corso Mastiff so big dog stuff is kinda hard to come by anyways. Overall an awesome place to go with professional help.
-
November 2023 by Jessica Romero
So honestly, it's more the unsolicited animal advice we get from one of the employees/managers? She also didn't want to sell me a fish cause we didn't have a proper setup (in her opinion). We feed them to our crawfish occasionally cause they haven't had minnows. But she's made a lot of assumptions on two separate occasions. Kinda don't like going to this location. I'm not saying the education isn't welcome, but it can occasionally be a bit much. Or condescending. Like being told a betta will kill itself if it's in a divided aquarium. I've had several over the years. Never had one kill itself. I did have one jump out of a fish bowl once. Had nothing to do with it being able to see another fish. Anyway. Good store. Weird employee interactions occasionally. Just sell the fish.
