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February 2024 by Augie Sanchez
Brandy is the best!
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December 2023 by Iram Galvan
Omg the lady working today 12.06.23 at 3.30 is so slow don't want to work she is lazy !!!! Please don't hire people that don't want to work they are better a home!!!!
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September 2023 by Aaron Pyne
Hours are wrong and very limited. They close at either 2pm or 4pm never at 5pm.
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August 2023 by NMCycle Nut
Wonderful experience this morning. The receptionist and woman who took my blood were both attentive and nice. I live in the NE Heights but worth the drive to get good care. I will be back! Thanks.
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July 2023 by Katelynn Vifquain
I live in Santa Fe, but made an appointment to go to the Rio Rancho location since I’ve had more than one unpleasant, unprofessional, and subpar experiences at the Santa Fe location. Indeed, as many of the reviews reflect, I had a much better experience at Rio Rancho. Brianna (sp?) was my phlebotomist, and despite the fact that I’m sensitive to needles and have a medical condition that impedes good blood flow, she successfully drew all the blood needed for the ordered lab tests (enough to fill about 8-12 vials) on the first try without it being too painful or causing any kind of bruising or hematoma. I very much appreciated her professional expertise and ability to get the job done kindly and efficiently; it made the hour drive to Rio Rancho and back worth it to me!The only reason why I’ve given 5 stars instead of 4 is because I find it very frustrating that there’s NO WAY for Quest clients to get in contact with the individual lab locations (when I scheduled my appointment, I wanted to make sure I would be able to have a highly experienced and gentle phlebotomist draw my blood in order to make the trip worthwhile).
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June 2023 by Nella Leonelli
Love coming here. Bri is amazing. Even gets my needle phobic daughter through the process painlessly.
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April 2023 by Al Guevara
I self-referred for general health lab testing through "Ulta Lab Tests" online. The Ulta website was user friendly, easy to navigate, I selected and paid online, and was directed to this Quest draw station. Could not have been easier or more user-friendly. Love the Ulta website, and the Quest draw station was efficient and friendly. Ten times better than the one I tried to go to in ABQ through a different vendor. Highly recommend Ulta.
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April 2023 by Cruz C.
I got my blood drawn and nearly fainted. I didn't get the name of the woman who drew my blood or maybe I forgot it but I recall one named Brianna coming to help her while I was sweating and starting to overheat. They both were very quick to fan me down to cool me and get me whatever they could to help.
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February 2023 by NMGS
Very pleasant, Francella, drew my blood. She was friendly, and efficient. I recommend this facility highly.
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December 2022 by Gail Horan
I would not recommend this place anymore. Especially if they are busy. I’ve been there many times and I never had a bad experience but today was awful. I made appt on line and in the morning I got a notification to check in when I got there, which I was unable to do so I checked in at the screen in the waiting room. I waited over 30 minutes. They said they didn’t see my appt they were extremely busy and the women who took my 4 vials of blood should be fired. She was rushing and filled up the four vials super fast. I never had this happen while drawing blood but my legs started to tingle and I was feeling light headed. She did ask if she should stop and I told her just get it done. I barely could walk out. No one cared they rushed more people in. I had to wait in the parking lot until I could drive. Not a good place.
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November 2022 by Nano Gomez
Me and my wife went there today for a blood test. Staff was friendly and fast. I would definitely recommend them.
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September 2022 by Anne Geib
I drove 2 hours to have blood drawn at this location based on the Google reviews, and it was worth it! Darlene did an excellent job—she was compassionate and very competent. Thanks, Darlene!
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June 2022 by Tyler Griffith
Best phlebotomist I've ever had, got in easy on the first try and I didn't even feel the needle. Was in and out in less than 5 minutes after being called in, checked in easily on my phone.
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February 2022 by Al G.
The Quest Diagnostics in Rio Rancho is poorly staffed and has very unprofessional in responding to customer question regarding completion of test result. It is clearly understood they are no qualified to interpret the result. Had recent tests for blood clotting and the technician seemed very uneasy about the process, 12 tubes of blood. Waiting a week now just to see if any of the test results are back and nothing. Called only to get no answer and told they are very busy and cannot answer the phone. Horrible service and customer support!
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November 2019 by Jon Herr
I went to your facility for a blood draw / test to support a physical exam. Your technician, Brittany, was top notch. I really dread getting a blood draw but she made it as painless as possible. Definitely recommend!
