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December 2023 by Leah F.
I didn't appreciate Bailey flirting with my boyfriend when we went in to inquire about an auto loan. Her body language was inappropriate.
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October 2023 by David Brooks
Sandy was great, she answered all my questions, closed on all my concerns, and kept me updated on the progress of my RV loan. She made things quick and easy with very little work on my part.
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October 2023 by Kim Griffiths
Sandia Area Federal Credit Union is the BEST bank i've ever dealt with! Credit card and auto loan have best rates around! Samantha and Melissa make me feel like I'm their only customer! I have always been treated like family .. never a bad experience .. just exemplary!
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September 2023 by Al Perez
Been a member of Sandia Area Federal Credit Union for over 20yrs. I had many loans in that time. Each time the process has been easy and hassle free. As always, the staff has been cordial and friendly.
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August 2023 by Evy L.
Today, after an extremely stressful, emotionally nauseous, traumatic 24 hours with Wells Fargo, I closed my checking and savings account and went to Sandia Area Credit Union, Santa Fe location. Estefania welcomed me at the front window, and I didn't sit down for 2 minutes before I was welcomed by Alrick Johnson, who assisted me in opening a checking and savings account. With ease and a calm nature, Alrick walked me through every step of the process. I started breathing again and truly felt like a member of Sandia. Thank you! Evy Lareau
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August 2023 by Mary C.
I have been a member of Sandia Area Federal Credit Union for 12 years. I needed a loan, and there was no hesitation in choosing which financial institution would be the best choice for me. I received excellent service from Ms. Mimoza Mesiti. Her manner was very welcoming. Ms. Mesiti was very knowledge, helpful and very prompt with returning my calls. Excellent customer service is definitely what I received from her. I highly recommend Sandia Area Federal Credit Union, great interest rates, and the staff never fails when it comes to excellent customer service! Thank you Ms. Meisti for ensuring my satisfactory as your customer and member of Sandia Area Federal Credit Union.
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August 2023 by Robert Vialpando
Sandy was extremely helpful when I went in to ask questions about your Grow Money Market account program. She is very knowledgeable and even took the time to call me back to clarify everything that we had discussed. She has exceptional customer service skills, is very friendly and, it was a pleasure doing business with her. Great job!!!!!!
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August 2023 by Garry - Patrick Hernandez (Patches)
The staff is always very nice and welcoming at this location. I never have a long wait and am happy with the service I receive every time.
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July 2023 by Nicholas B.
I have banked with Sandia Area for 15 years, and held 5+ auto loans with them...until today. While on a recent vacation to HI, my checking account was overdrafted 27 times within a few days, incurring a $29 fee to transfer money from my savings, to checking, every single time. That's a total of $783.00 in transfer fees. I didn't receive a single call from them trying to address the matter, nor did my card ever decline, prompting any red flags. Rather, I had to call them once I noticed, which was much too late. After two phone calls, and 4 hours awaiting an answer, the "VP" authorized a $350 contribution from their end. Please bear in mind, this is the first time anything like this has occured in 15 years. This conveyed to me, that my value to their establishment means less than $350. Therefore, I will not be doing any further business with this bank. Outside of this single, large issue, I have not had any significant issues with their bank. I am however a very low maintenance customer. You can make your own educated decision, but I will say this, do your research first.
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July 2023 by Christopher Messina
Great experience at the Sandia Area Rio Rancho location yesterday. From the ladies at the front desk, to Bailey helping us with our accounts, we are very pleased. Bailey, thank you so much for you friendly attitude and professionalism, you were a blessing to work with.Chris & Jennifer
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June 2023 by Natalia Garza Flores
It was really great because they were the first bank that I opened a debit card I was super excited for it and they made me feel welcomed.
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May 2023 by A R
We came in to open two accounts .. they told us they would be with us shortly .. after 30 min of waiting , we went to check at the clerk and she said they were in a meeting and to reschedule… so they made us wait 30 min without letting us know … if that’s how they treat potential clients the. I can’t imagine how they would treat their own customers… don’t bank here
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May 2023 by Kelly Branchal
Bailey did an excellent job helping my husband open his business accounts. We have had personal accounts with SAFCU for 20 years and they have always been professional and polite and interested in providing the best customer service possible.
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May 2023 by Steven Gallegos
Leigha Gurule was very helpful when I called. She called me back after the fact to confirm my situation was handled properly. Very efficient thank you Leigha!
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March 2023 by Susan Sturner
Bailey was friendly informative and professional. SAFCU had contacted us approved and completed our loan request within 24 hours of our on line application being submitted . Awesome staff.