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November 2023 by Mitchell Gilmore
The experience is worth a little higher prices. Employees are very helpful and friendly.
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November 2023 by Dave Stockman
I am always able to get what I need, customer service is great.
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October 2023 by Bob Horcasitas
Love this store they have what I need !!!! And the people know what their doing with great service!!!
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September 2023 by Cinnamon Sugar
Great customer service. They will help you when you are trying to fix a problem, offering a solution and making sure you have the needed parts. Your stress will be real reduced when you walk out. This place should be everyone's first choice over Walmart and the big box stores.
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August 2023 by V. Baldwin
I work at a preschool up the road from True Value. I am not one with repairs, tools and maintenance, but my new job title requires such things from me. Due to the proximity to our school, I decided to pop in to True Value one day when we needed some extra bolts. It was hands down the friendliest experience I have ever had at an hardware store and all I needed was bolts! They were so nice that when I needed a specific tool to repair some playground equipment, I went back. The gentleman who helped me was so knowledgeable and patient. He walked me through the different tools and how to use them. I could not be more grateful. It was by no means a big sale, but he treated me as though it was. Our little school will definitely be using them anytime we need bits and pieces to repair items at the school.
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August 2023 by Tracy B
I am not a hardware store person lol - but I always feel welcomed in this store because everyone is helpful and friendly and willing to spend time to help with any purchase.This store is a model for customer service and now I seek it out whenever I need something even tho it may be further away I know I will leave with the correct item.
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August 2023 by Marcia Coty
I always depend on this store if I need to ask questions. The employees all seem to know the answers. Such a friendly group too.
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August 2023 by Jon Rueck
That small items can be bought in single quantity images it a great place to buy only what’s needed for home repairs.
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July 2023 by John Martinez
I like this family run store, and the service is second to none . I find the employees to be very knowledgeable whenever I have a question to ask . I've always been able to find whatever I need there for repairs around the house.
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June 2023 by Boss B.
I give this store no stars this place is rude and ignored me the two times I went in I asked 3 people and they all just walked away from me, and they always have little kids running around that should not happen at a place like this they can get hurt . I also heard one of the employees call one lady a bitch there not professional at all I wouldn't take my business here AGAIN! I wouldn't recommend this place at all !!
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June 2023 by Bobbi Huber
This is an awesome locally owned and operated establishment that I would suggest every time! The staff is very knowledgeable and friendly. They offer great suggestions on "how to" questions. There is always a great selection of items to choose from, including interesting plants. The Winter Wonderland they co-hosted in December 2022 placed Christmas trees, food, and presents in the homes of local families in need. Thanks for being a part of our community, Rio Rancho True Value!
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June 2023 by Joseph Monda
The Rio Rancho True Value always has what I'm looking for. I've gone to the big box stores and other hardware stores, but none of them carry the inventory that this establishment does.
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June 2023 by J p
Good people, good service and good store with much inventory.
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May 2023 by John Martin
This is a great alternative than going to an enormous Home Depot like store. You park 20 ft away from the entrance and will always be greeted. It's easy to get help in the store. Although some of the legacy, older helpers have retired, the new batch of folks are just as eager to help. Nice to buy any kind of screw nail or fastener by quantity or pound in rotatable dens. Prices may be four or five percent higher on some items than say Home Depot. But I save tons of time and gas by using this local hardware store.
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April 2023 by Cheryl Valdez
They are always so helpful with your projects.