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January 2024 by Elvia Garcia
I have had in infection off and on for 4- 5 months and the first dental office did not repair. So I set an appointment through their office manager in Roswell NM and they treated me very well. They listen to what I was telling them and they did X-rays and found the infected area and they found out the cause and took care of it. I will recommend the doctor and the Aspen Dental staff.
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December 2023 by LUIS GONZALEZ
Had previously heard negative reviews of this place and after taking my mother there for dentures I can completely agree with what I had heard before. Horrible communication from staff to patient regarding treatment. Location was unable to complete work as originally mention and was referred to another location to finish work which was also a complete waste of time. Received much more better service and prices across the border in Mexico than what was Offred here. Would not go back waste of time.
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December 2023 by James Cain
Scheduled an appointment online at 8pm, was seen at at 8am, out by 8:30. Very friendly staff , however they gave me a antibiotic and missed the large crack in my tooth! Now I have antibiotics, no infection and am still in loads of pain.
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December 2023 by Mary Rogers
Every time I walk in this place, everyone is always professional and very friendly. I always get amazing service.
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December 2023 by Lorena Barraza
I was unhappy ? with this visit today. My needs as a patient were not met. Receptionist was very rude. So no I don't recommend.
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November 2023 by John Alley
The Dental personnel were really efficient but the office personnel should have made me aware that they don't accept Medicaid as well as Medicare. So Medicare Advantage is no good at Aspen Dental.
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October 2023 by Zachary Herrera
Very amazing staff super professional and really helpful on the types of products to use
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October 2023 by Delores
If you are a senior citizen I would not recommend this place. RUDE, RUDE, RUDE and HATFUL. My mother is 88 years old and they were so rude to her and my aunt. Lied about the time of the appointment and argued with my 88 yr old mother to the point she got sick. If you people don’t like your job maybe get another job! Shame on you all!
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October 2023 by Chris Scott
This Aspen dental is great.Very nice and friendly, considerate and professional.I'm very pleased.
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October 2023 by Andrew Palomino
All my concerns and worries were taking care and they broke down everything for me to understand would highly recommend
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September 2023 by Steffanie Torres
The staff is Amazing!! Very helpful, professional, knowledgeable, and personable. I have been several times and it is always a pleasant experience. They do great work in great time! ?
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September 2023 by Don Watt
Upfront, honest and fast. They called me when they had an earlier appointment and I went in. Good staff.
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August 2023 by Dale Hartley
They send a text the day before your appointment asking you to call them to confirm (because replying "Y" or "N" to the text would be too simple. OK, so I called. No one answers the phone. Goes directly to voicemail. Since I don't remember the time, I actually need to speak to someone. This is what happens when communication is one-way instead of two-way. You might need to actually SPEAK to your patients.
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August 2023 by Ellis Allen
The receptionist, hygienist, X-ray person and doctor were all professional and attentive to my concerns.
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July 2023 by High Sierra Condominiums G.
This location put me through over two years of medieval torcher. Not ONE of the commitments they made to me were not kept. as soon as they decided I was not a candidate for implants, they have refused to adjust my dentures that I cant eat with. You would think they could have gotten it right by accident but no such luck. They said they would keep the dentures and refund the cost of the dentures. I said I did not want my money back, I wanted them to adjust them which they refused to do, ganging up on me by four staff members all talking at the same Time and I had to leave now and rushed me out the door. All I said is I was un-happy and they jumped all over me. I took the dentures to a real dentist and on one adjustment I can eat with them now. Who is going to refund me the money it cost me to get a real dentist to do a proper adjustment? This office should be shut down.
