-
November 2023 by Iris Allen
I had a terrible experience with this clinic. I moved from Albuquerque so I obviously needed a new doctor. Even though you have to complete a new patient packet prior to making an appointment, the doctor seemed to not be aware of any of my medical history and hasn’t requested my records. During my second appointment, she still didn’t have my records and refused my offer to give her my copy. She refused to fill medication that I was already prescribed and had proof of prescription and her excuse was that I would have to have follow up appointments and would need to take drug tests, which I was already aware of since I am already on the medication and had been for 8 months. When I asked for referral to a GYN, she said I didn’t need one. Yet she asked why I needed to see a GYN which is kind of a stupid question. She also asked why I didn’t get a referral to see her even though this is a clinic and you don’t need a referral. She ignored all of my medical concerns even though I tried to give her documentation and gave her numbers and names of my specialists. She focused solely on my weight without allowing me to discuss my concerns even though I explained to her that my concerns had been overlooked in the past and I never get the quality of care that I need. I am trans and queer and I let her know this. She made me aware that she does not agree with this but has to treat me anyway. My new NP and a different location was able to get my transcripts within two hours. I really feel that the refusal of care was due to discrimination. Also, her refusal to fill medication caused me to experience withdrawals and is incredibly dangerous and unethical. It’s bizarre that I was able to get the care I needed in one day by someone else and she refused in 3 visits. Barbaric. The only reason I am giving 2 stars is because she did order a full blood panel and gave me SOME additional information that I had not previously known. Unless you don’t mind seeing an openly Christian doctor who only serves based on her faith rather than the medical OATH that all doctors take, I highly recommend you seek other medical assistance. I will add that it has taken me a couple of months to post this review because the experience upset me so much and has taken some time to physically and mentally recover as I had to get medication elsewhere.
-
May 2023 by Kimberly Birks
Jennifer May is outstanding. Very knowledgeable, caring, and trustworthy. She's highly intuitive and smart. Got my health issues correct on the first try after some blood work. This is a first for me as I have seen many doctors over the years. Highly recommend her.
-
May 2023 by Tanner Travelstead
Rude staff. Argued will me over a missed appointment I missed that I never made. Told me not to come back as Ester was tiered off arguing with me. Very rude and I will be taking my business elsware. To bad. I have been going there for 15 years as they are on my hmo.
-
April 2023 by bill batte
This is weremy doctor has their office.
-
December 2022 by Catherine Murry
Horrible unprofessional uncaring clinic. Dr has no clue on “inside voice” - loud demanding no respect for patient. When I refused his BioTe pellet insert he became unglued. He said how dare you come in here and waste my time. I had to stand up for myself and I responded “this still America and I have a right to refuse treatment”. He made me stay in there so he could charge a brief office visit to my insurance as he insisted. I had to prepay for the BioTe pellets and he promised to refund the $378 back to my credit card. I hope it happens because I don’t trust them. They’re desperate for money at this clinic. The front and back personnel are just as rude to patients as can be. I won’t be going back. I DO NOT RECOMMEND.
-
December 2021 by D C
Set up an appointment for my daughter to get a sports physical. I took off of work and was getting ready to take her in for the appointment scheduled at 2:30pm. At 1:12pm I received a call from the doctors office stating they couldn’t see my daughter for a sports physical. This was very upsetting as she had a game that day and needed the physical to play. I requested to still show up for the appointment and speak with the doctor she was scheduled with. When I arrived at 2:30pm I was told there was no scheduled appointment for my daughter. They canceled the appointment when I spoke to them on the phone with out my authorization to cancel it. Two problems with this. One, If I was to cancel my appointment less then 24 hours in advance I get charged for it. Two, if I would have known in advance I could have scheduled with a doctor that could have seen her so she could have completed it. When I’m we arrived at the front desk the lady was extremely rude ,arrogant , very unprofessional, threatening in her tone and manner, she needs to learn manners and how to relate to patients. We requested to speak with the doctor or office manager and after being told to sit at a table and waiting for 30 minutes the office manager or doctor never came out to speak with us so we left. We were able to go to Goddard family center and they were extremely accommodating and took her in and completed the sports physical. I would not recommend this clinic to anyone as they are rude and unprofessional. They do not care about the patients
-
December 2021 by erica kasamis
I went here when I lived in Roswell and they were taking care of my breathing and heart problems and I moved back to Carlsbad and they are being ignored once again. Should of stayed there.
-
December 2021 by Teena Shelton
I've been going here for many years I've loved every dr I've had front desk workers nurses and dr's go above and beyond to take care of patients
-
December 2021 by Lonnie Tamplin
Very unprofessional clinic, do not recommend them to anyone!!!
-
December 2019 by Phillip Flores
Changing my review from my previous visit to a 5 star because this time I saw a nurse practitioner who was amazing her name is Amy she took the time to diagnose Explain certain details related to my injury Which help me understand more in my recovery.
-
December 2019 by Manuel Jurado
Doctor was very unprofessional ...I don't recommend that doctorI will not be going back to that place
-
December 2018 by Eric Brady
Great environment and friendly, professional staff. Recommend for anyone in Roswell.
-
December 2018 by Julia Matlack
Great place and excellent doctors
-
December 2017 by Patricia Eversole52
Very rude ,arrogant , very unprofessional , very terrible as one would say in bed side medical manner concerning the attending physician, threatening in tone and manner , needs to learn manners and how to relate to patients who are mostly under tremendous pain , or stress, or just plain not feeling well. Instead of making the visit as pleasant and as stress free as possible certain staff members and the attending physician I had the very in enlightening experience with was very very into herself and not the patient. Very Judgemental.