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March 2024 by Tony Hunter
Everytime I come to Roswell and go to Shoe Dept, the employees are all just sitting at the counter hanging out. They don't walk around the store helping customers. The store is trash. It doesn't matter if it's the young kids working or the older ppl working, they are all just sitting around doing nothing.
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December 2023 by Aryhanna Candelaria
Great shoes! Service is great especially during this season! Very packed but the store was very prepared.
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December 2023 by Carrie Mead
Rude clerks, horrible attitude. Wanted to do nothing to help customers, more interested in standing behind the counter chatting with her coworker. Encore, Roswell NM
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December 2023 by Aron Molina
I loved the shoes and prices at the store they were super cool?
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December 2023 by Yung Prodigy
everyone there is awesome
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November 2023 by Destiny Gonzales
Very organized , best customer service
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October 2023 by Bianca Gutierrez
I have been debating writing this. It happened about two weeks ago. I was walking in the store and heard a manager yelling at the employees most of which were young adults and teenagers. She was outright hateful and saying some very offensive things. I stood and listened to her yell for about five minutes. The manager had short spiky hair, a mole by her eye, and was wearing a blue shoe dept collared shirt. Being a small business owner I was completely appalled at how verbally abusive she was towards her employees. The only reason I have continued to shop in this store is the outgoing personalities of the workers who have helped me in the past. I gave five stars only because I was impressed on how well they handled themselves after being spoken to in such a harsh and unprofessional manner.
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October 2023 by I AM KPOP IDOL
amazing service plus clean store??
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August 2023 by Nicole Thompson
This store is pathetic and so are the people working there. The girl that works there during the day really needs her butt whooped. They don't help anyone and have the worst attitudes. You're supposed to go to work to help people, not to make out with the other employee in front of all the customers. I've read other reviews and they say the same. That little girl working there is obviously miserable and has no business working there. Never again will I try to find shoes here. If you're thinking about going here, good luck. Might as well take your money and go to famous footwear.
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August 2023 by Jessica Losoya
Nice shoesMy kids love it so much. We went there third times
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April 2023 by Billy Colton
I live in Fort Sumner and I drove all the way to Roswell to get me some shoes. As I arrived I was already tired from the drive, so I was thankful for Adam to help me as right when I walked into the store. He help me pick the right style of shoes and got me in and out so I could get back home.
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February 2022 by Dave Laughlin
They had a nice selection of the wides I needed. Nice friendly workers
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December 2021 by Zanne Jae
Wow! Xavier helped us. He has customer service like we did in the 90's. He knows what shoes they carry! I called over the phone because for two days I had been searching for specific shoes and was sick of driving from place to place after online says they carry them. Without asking he described the colors of the Shae and offered to hold them since I was just down the road. Thanks for the best customer service in when shopping for shoes that I have had in decades?
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December 2021 by Born To Glitter The World Rosalinda
They must get their shoes from stores who couldn’t sell them because they are worn or dirty. Every shoe is dirty some look like they were brought back after being worn a long while.
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September 2021 by Rosalinda Tavarez
They must get their shoes from stores who couldn’t sell them because they are worn or dirty. Every shoe is dirty some look like they were brought back after being worn a long while.
