About U-Haul Moving & Storage at South Main St Roswell
U-Haul Moving & Storage at South Main St Roswell is noted for being very clean. However, customers report significant frustrations. Access to storage after hours is often unavailable despite paying for 24-hour service, with issues like malfunctioning doors cited. The employees are described as ill-trained, leading to problems with paperwork, instructions, and after-hours access. Some find the location inconvenient due to distance. While workers are professional, corporate logistics, like shipping trailer hitches, can cause delays. There are also complaints about incremental rate increases for monthly storage rentals.
The premises are always kept clean. I just don't appreciate the incremental rate increase for the monthly rental of the unit...
April 2024
Its 9:45 pm I have no access to my storage unit. Access is denied.
Update. Situation resolved
April 2024
It's very clean, my only complaint is that I can never access my storage after hours. When I complain, I'm told that they had an issue with the door the evening before. That part is highly frustrating because I'm paying for 24 hour access, but really I only get 12 hour access from 7am-7pm.
