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March 2024 by PETER GRIFFIN
"I had a pleasant stay at this hotel. The room was clean and comfortable, and the staff was friendly and helpful. The hotel is located in a great location next to Walmart a close to many restaurants and shops. FREE wifi and free Hot breakfast Overall, I would recommend this hotel to anyone looking for a budget-friendly option."
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March 2024 by Sabrinas Savings
The stay was just simply AMAZING!!!The location and staff were perfect. They were all super welcoming and never made us feel like we were a bother. Anything we needed they were quick to attend to us. One worker by the name of Ana was phenomenal! She was the sweetest and made our first time in Ruidoso feel like home. She is the definition of great customer service.
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March 2024 by J
Clean rooms, great price and free breakfast. Have stayed here a few times before and plan on staying again in the future.
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March 2024 by Anthony L. Smith
Great experience. The setting was beautiful and Kathryn (I believe was her name) went out of her way to make sure we were happy. The free breakfast was also wonderful!
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March 2024 by Katherine Phillips
The hotel is lovely, nestled among trees and away from the highway. The room was clean and breakfast was great! It was nice, after a long day of traveling, to get to the front desk and have Katelyn and Arricka there to greet us with a laugh and a smile!
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March 2024 by Patty McCaslin
Had a really great stay!!! It was our first time in Ruidoso and we will definetly be coming back and staying at this hotel. The rooms were very clean. Beds wer comfortable. The staff was super friendly and very helpful. The breakfast was amazing. The location was also very beautiful and so close to everything we did. I will most definetly recommend this hotel to friends and family.
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March 2024 by Elisa Madrid
Had such a great stay! The staff is super friendly and helpful. Switched me to a smoking room to accommodate my needs. The breakfast was delicious. I really love the location and the hot tub.
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March 2024 by Rajdeep Ghosh
Location is perfect and picturesque! Rooms are pretty large for families. Breakfast options are slightly limited but seems ok for a short trip.
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March 2024 by Rebeca Omana
Terrible service. Staff without education or knowledge. Terrible dirty rooms in poor
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March 2024 by Cristobal Campos
Kaytlyn and the front desk crew were very helpful; thank you and hope to see you soon. This was meaningful for me and my wife celebrating our 30th Anniversary.Rooms: The rooms were comfortable and cozy; may need some minor maintenance work though, but we managed.Nearby activities: There were many restaurants and stores to choose from and near by lakes to visit.Safety: The community seemed safe; no bad activity was noticed.Walkability: The area is safe to take a walk with better half.
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March 2024 by oswaldo ortega
I can’t remember the receptionist name but she was really niceThe only thing I would say it’s that if they had better soap and shampoo would definitely be a plus but overall no complaints at all.
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March 2024 by Veronica G Rosales
Very disappointed in the room & service! We were given, not 1 but 2 dirty rooms! First room had trash behind the desk & TV that we hadn't noticed until a few minutes after checking in when our puppy started choking on some kind of pills that were left on the carpet. She was foaming from the mouth & I was only able to pull 1 pill out of her mouth but unsure how many she swallowed. Turned in to emergency vet visit for toxicity. Before leaving, we were moved to a second room which had BLOOD STAINED sheets! NO THANK YOU! Front desk was no help, the manager has the most rude & disrespectful attitude! I ended our "vacation " having to call the cops out to the property because she refused to give me a refund although we decided not to stay! This place is a total joke!Safety: Very unsanitary & unsafe for small children & dogs!
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March 2024 by Kathy Burt
This was Valentine’s Day and the week of my husband and my 55th Anniv, and my husband’s 75th birthday!!! We were treated like Royalty! Our room was upgraded and we received very special gifts to celebrate this time of year!! We were totally surprised and felt so appreciated!!Lord willing, we will Be Back!!!Safety: I felt that the rooms were fixed with safety in mind just like the grounds!Walkability: I felt absolutely safe walking around this beautiful place! It’s a few blocks off the main road in a quiet and secluded area!Food & drinks: The breakfasts were the Very Best we have had at Any Hotel in a long time!! Since before COVID! The breakfasts were the Very Best we have had at Any Hotel in a long time!! Since before COVID! Usually what hotels do is they use that for an excuse to fix you a to go bag and put a bottle of water and an apple in it!! We loved this place!!
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February 2024 by Cynthia Acosta
Anna at front desk was very serviceable and took care of our needs and requests.Lady at breakfast room very helpful and keeps breakfast area very clean.Thanks!Rooms: Room clean, spacious, comfortable but Bed and pillows were a bit lumpy
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February 2024 by James “Buck” Buckner
Clean and comfortable rooms. Excellent location for easy access to and from. Competitive rates for the area. Ample parking and feels secure compared to a few other places in the area. Walking distance to food, shopping, and entertainment.Rooms: Average rooms, well kept and clean, comfortable bedsNearby activities: Food, shopping, entertainment, and outdoor activities close proximitySafety: I felt safe and secure hereWalkability: Such a beautiful town to walk around and exploreFood & drinks: Food and drinks are plenty and diverse selection from simple to elegant